Si estas interesado en pertenecer a nuestro equipo de trabajo, nos encontramos ubicados en el parque del norte en Reynosa, verifica los requisitos y aplica en la vacante si cumples con los requerimientos mencionados:

 

Responsabilidades:

• Recibir y crear las quejas del cliente.
• Dar seguimiento con el cliente para otener mas información.
• Revisar y evaluar la priorización de las quejas.
• Analisis de información de las quejas recibidas u evaluar si se requiere una inventigación.
• Proveer una respuesta al cliente de resultado de investigación.

 

Requisitos:

• Preparatorio o carrera tecnica.
• Conocimiento de Office.
• Ingles escrito y leido al 60%.
• Experiencia en manejo de quejas y/o servicio al cliente.
• Trabajo en equipo.

 

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at [email protected].

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!