Receptionist - Lake Charles Event Center

Posted:
5/6/2024, 5:00:00 PM

Location(s):
Lake Charles, Louisiana, United States ⋅ Louisiana, United States

Experience Level(s):
Junior

Field(s):
Customer Success & Support

The Full-time Receptionist at the Lake Charles Event Center will be responsible for overseeing the administration of the front desk and reception area. The Receptionist will serve as first point of contact for Lake Charles Event Center by answering the main phone line, returning calls, greeting all visitors/guests, and responding to guest emails with current information.

Essential Functions

·         Welcomes guest to the facility and announcing visitors to appropriate personnel.

·         Answer all incoming calls on the main, multi-line system and direct to the appropriate contact, voice mail box and/or handle as needed. Take messages and communicate to employees.

·         Receive, sort, and route incoming mail and faxes.

·         Receives and log checks from clients.

·         Provides typing and clerical support as needed.

·         All other duties/responsibilities as required.

Required Qualifications

·         A minimum education level of: High School diploma or equivalent

·         Minimum of 1 year of related work experience.

·         Outstanding verbal communication and customer service skills required.

·         Typing of 35-40 wpm preferred.

·         Ability to read, listen and communicate effectively in English, both verbally and in writing

·         Ability to work in a team environment

·         Must be proficient with Microsoft Office products

ASM Global reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. ASM Global may require an employee to perform duties outside his/her normal description. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.