Job purpose                                                                                                                       

The Leasing Consultant (“LC”) fulfills all leasing and customer service needs of the property.

Duties and responsibilities                                                                                                                                   

The primary responsibilities of the Leasing Consultant will include:

• Serving as the primary contact for residents and prospective residents
• Performing all marketing and leasing activities
• Learning and adhering to Fair Housing laws
• Applying the property’s Lease Agreement and Rent and Policy Schedule to all transactions.
• Implementing sales and customer service strategies outlined in the NAP Way training.
• Touringapartments and community amenities with prospective residents
• Maintaining targeted occupancy
• Generating sales leads via internet listings, social media, and community outreach
• Building and maintaining resident relations
• Coordinating resident activities
• Accurate and timely reporting of all daily leasing activity
• Managing and following up with all resident and lead information through a variety of technological tools including data bases, Microsoft Excel, and Microsoft Word
• Preparing and presenting all lease contracts and related documents
• Properly opening, closing, and keeping the leasing office stocked to be prepared for visitors.
• Inspecting leased apartments prior to move-in and reporting potential issues to manager and/or maintenance team
• Inspecting models, amenities, and tour path daily to identify, correct, and/or report issues
• Gaining expert area knowledge to include property, floor plans, availability, competitors, surrounding community, and local businesses/attractions
• Demonstrating company values at all times
• Completing additional duties or task assigned by manager

The ideal candidate must demonstrate:

• Outstanding customer service and communication skills
• Highly developed interpersonal skills
• Self-confidence and poise
• Positive attitude and outgoing personality
• Exceptional organizational and multi-tasking skills
• Strong drive to succeed.
• Dependable, strong work ethic
• Ability to work weekends.

Qualifications & Requirements                                                                                                                                     

• High school diploma or equivalent
• Valid driver’s license
• Dependable transportation
• Successful sales or customer service-related background

Working Environment                                                                                                                                     

North American Properties upholds a professional and deadline‐oriented working environment in an office setting. S/he will be expected to interact with and internal and external continuants on a daily basis.

Compensation and Benefits                                                                                                                                   

North American Properties’ Leasing Consultant position will include an excellent benefit package that includes medical, dental, life, and 401(k). It will provide a competitive salary based on the candidate’s experience.