Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Cloud Infrastructure, Dell EMC SAN Architecture and Design
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : A 15 years of full time education

Role : SW/Application Tech Support Practitioner Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have Skills : Cloud Infrastructure, UNIX IBM AIX, Red hat Linux Administration, Solaris System Administration Job Requirements : Skills Required Operating System: Linux, Windows, Solaris, UNIX Container Technologies: OpenShift, Docker, Kubernetes DevOps Tools: Chef, Jenkins Cloud Platforms: Azure, AWS, Google Cloud Deep Knowledge of SOA Architecture Deep knowledge and experience in automating/scripting Middleware and Infrastructure Scripting Languages: Shell, Perl, Python Detailed knowledge of either of them is a must Knowledge of AWS CloudFormation is a must Main Activities Deep understanding of system parameters, configurations and how to alter them for desired results Aware of current market technologies and benefits Able to assist with Advanced Troubleshooting, handling critical situations Deep understanding of industry practices and environment architecture Create, implement and maintain scripts in public and private cloud Work with all towers to identify areas for improvement by reducing task duration, reducing man hours required, or increasing success rate

A 15 years of full time education

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