Sales Support & Pre-Sales Coordination

• Assist Account Managers with pre-sales material coordination including product samples, mock-up material availability enquiries.
• Manage and maintain availability of selling tools, sample folders, marketing collateral, and promotional materials.
• Monitor stock management of samples and merchandising resources across dealers.
• Maintain data, records, pictures related to marketing egagements and coordinate with regional marketing team for social posting and updates.
• Coordinate with vendors for any engagement events across India ensuring successful customer engagement and brand promotion.

Order Management & ERP Reporting

• Enter and process mockup orders in Salesforce / ERP systems.
• Maintain accurate order documentation and system updates.
• Coordinate & followup with account managers to ensure data hygiene and update latest status on opportunities.
• Follow-up invoices and payments for finished goods dispatch.
• Maintain data accuracy and reporting discipline across systems.

 Shipment & Logistics Coordination for

• Coordinate with dealers and plant customer service teams for shipment documentation dispatch readiness.
• Work closely with dealers warehouse teams to ensure smooth last-mile mock-up delivery coordination.
• Track order & mockup shipments with logistics partners and provide timely updates to Sales and customers.

Commercial Operations & MIS

Prepare and maintain MIS reports pertaining to:

• Order status
• Dispatches
• Support reporting requirements for the commercial leadership team.

Ensure adherence to documentation and compliance protocols.