Office Support & Maintenance Assistant

Posted:
9/19/2024, 2:32:50 AM

Location(s):
London, England, United Kingdom ⋅ England, United Kingdom

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
On-site

Job Purpose

Contribute to the smooth and efficient running of the office support service via the Edelman Helpdesk. Ensuring all support requests are dealt with efficiently and within agreed SLAs in a timely manner, liaising with Edelman’s IT and Office Support personnel. Provide outstanding 360-degree communication with customers (Edelman staff and visiting clients, etc.) to deliver the best possible levels of service.
 
Make sure that all employees are happy, content and fully supported in the office environment and with the procedures in place at Edelman.