Project Role : Operations Engineer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Network Infrastructures
Good to have skills : NA
Minimum
5 year(s) of experience is required
Educational Qualification : 15 years full time education
The Senior Network Engineer position focuses on designing, implementing, and maintaining network infrastructure with a strong emphasis on routing, switching, and Aruba SD-WAN technologies. The role requires extensive networking experience and collaboration with security teams.
Function: IT Operations and Support Network Administration
Responsibilities:
Provide support in the areas of Wired Networking and Wireless Networking
Ability to perform monitoring of various WLAN technologies and topologies
Architect and deploy Aruba wireless solutions, including Aruba Mobility Controllers, Access Points (APs), and ClearPass Policy Manager.
Ability to be a self-starter and work independently, with good communication (written and oral) and coordination skills
Develop and maintain network documentation, including diagrams, configurations, and implementation plans.
Consult with both internal as well as client teams to drive solutions from design to completion.
Provide leadership in technical problem management and the resolution of all issues, working closely with end customers and HP/Aruba remote and field support staff.
Develop action plans to investigate and resolve complex issues/problems and clearly communicate these to engineers, customers and/or relevant managers.
Participate in after-hours remote support rosters.
Technical writing skills will be required to publish Issue resolution documents (KM & KT)
Required to communicate effectively with Technical and Non-Technical stakeholders and should have the ability to drive the conversation/discussion
Participate/Drive ITIL based change management, Problem management, incident management.
Requirements:
Minimum of 8 to 10 years of experience in networking, with a strong background in routing, switching, and network design.
Proficiency with Aruba SD-WAN technologies and solutions.
Experience with Aruba LAN/WAN, Wireless network solutions is highly preferred.
In-depth understanding of network protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) and network infrastructure technologies.
Monitor, analyze, and optimize Aruba network performance.
To recognize the importance of customer focus and/or of serving the needs of the end user.
Excellent communication skills, particularly the ability to communicate with staff who are not technically trained.
Must be customer focused and have the ability to design and manage solutions to complex technical issues.
Ability to interface with senior levels of internal / external organizations is required.
Ability to mentor more junior Systems Engineers in the assigned territory is required.
Ready to work in rotational shifts in 24x7 operations
Professional Certification:
ACMP certification preferred.
CCNA or equivalent certifications preferred.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com
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