Job Description:

Responsibilities:

- Collaborate with clients to understand their business requirements and translate them into effective

ServiceNow solutions.

- Provide consulting advice to clients based on best practices

- Design, configure, and customize ServiceNow modules, including HRSD, ITOM, CSM, SPM, BCM,

SecOps, and other relevant modules.

- Conduct system analysis, process mapping, and gap analysis to identify areas for improvement and

optimization.

- Develop and implement ServiceNow best practices and standards.

- Provide technical guidance and support to clients and project teams.

- Conduct training sessions and knowledge transfer to ensure successful adoption of ServiceNow

solutions.

- Stay updated with the latest ServiceNow releases, features, and industry trends.

Requirements:

- Minimum of 5 years of experience as a ServiceNow Consultant, with a focus on HRSD, ITOM, CSM,

SPM, BCM, SecOps, and other relevant modules.

- Strong knowledge and hands-on experience in ServiceNow platform configuration, customization, and

administration.

- Good understanding of ServiceNow architecture

- ServiceNow certifications in HRSD, ITOM, CSM, SPM, BCM, SecOps, or other relevant modules are

highly preferred.

- Knowledge of ITIL best practices and IT service management processes.

- Excellent problem-solving and analytical skills.

- Strong communication and interpersonal skills.

- Ability to work independently and collaboratively in a team environment.

- Flexibility to adapt to changing project requirements and priorities. Servicenow Certified is preferred

- English is Must

- Chinese is plus

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.