Client Executive / Principal

Posted:
9/3/2024, 9:28:23 AM

Location(s):
Tampa, Florida, United States ⋅ Sarasota, Florida, United States ⋅ Fort Myers, Florida, United States ⋅ Florida, United States ⋅ Jacksonville, Florida, United States ⋅ Orlando, Florida, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

For over 40 years, Harvard Jolly | PBK has been a leader in architectural and engineering design solutions across the United States. We are constantly seeking the brightest and most talented minds to be part of our award winning firm. Here at Harvard Jolly | PBK, we pride ourselves in providing the best in class programmers, planners, architects, engineers, and consultants to offer top notch customer service. We strive to make a positive impact for future generations with our actions today. Here’s your chance, are you ready to make a difference?

The Client Executive will serve as a top-level manager in a successful, growing firm. He or she will interact regularly with senior representatives of current and prospective clients. The Client Executive will oversee all client relations for a particular Client or multiple Clients, including project team performance and overall client satisfaction. The Client Executive will have extremely strong inter-personal skills with an aggressive, yet personable, demeanor.



 

Your Impact:

Strategic: The Client Executive will be a key contributor to further defining and guiding the strategic plan. PBK’s corporate resources and management team will be made available to assist the Client Executive in meeting these goals.

Operational: The Client Executive will ultimately be responsible for the delivery of services, the development of culture and the execution of processes within the offices. He or She will oversee client relations, including project team performance and overall client satisfaction.

Marketing/Business Development: The ability to establish and develop relationships with potential clients is essential. She or He will work closely with the firm’s Marketing & Business Development departments to develop new opportunities and build relationships.

Management/Leadership: The Client Executive will promote a support structure to further develop the abilities of the staff. He or She will also be responsible for staffing projections and overseeing the recruitment of new staff.

  • Executive Meetings
  • Board Meetings
  • Major Presentations
  • Introduction & Important Issues Meetings
  • Management & Staffing Meetings
  • New Hire Interviews
  • Client Maintenance
  • Business Development
  • Conferences/Seminars
  • High Level QAQC
  • Continuous 5-min Meetings with Production Director & Project Managers

Here's What You'll Need:

  • Must be a Registered Architect in the State.
  • Must have experience in the architectural profession with no less than 10 years of experience managing project teams and processes.
  • Must demonstrate proficiency in using Revit programs and working knowledge of graphic programs.
  • Must have prior K12 and/or Higher Education experience to be considered.