Location:

1685 Tech Ave, Mississauga, Ontario, L4W 0A7

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work.  We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Reporting directly to the Senior Director, Strategy & Systems, the Director of Digital Strategy and Innovation is accountable for defining our digital innovation and ensuring these innovative digital capabilities have defined long-term measurable value, planned with scalability and standardization in mind. This role owns the definition and effective execution of future-state capabilities. You will guide the product strategy to solutions based on market insight, patient and provider healthcare delivery trends, innovative technologies, and ideas from other industries.  A deep understanding of product strategy, digital transformation, and future-oriented thinking are required to succeed in this role.

What you'll do:

• As a leader, you will be required to mentor cross-functional team members, fostering a collaborative and high-performance work culture. Provide guidance, feedback, and professional development opportunities to team members.

• Own the success of future-state digital capabilities definition for innovative program delivery. Responsible to ensure success criteria is established and metrics are available for benefit assessment and tracking.

• Define the value proposition and business case for each new innovative capability, using data, performance metrics, and operational insights.

• Act as an innovation lead and change agent for the organization, continuously assessing industry trends, emerging technologies, and competitor capabilities to bring forward new ideas and opportunities before they are requested.

• Use data and analytics to assess capability performance, adoption, and impact, informing the digital roadmap decisions with evidence.

• Engage with internal stakeholders and partners to share the innovation roadmap, introduce new capabilities and ideas, and align on future-state vision and outcomes, which may include leading stakeholder sessions to collect information on the future vision.

• Influence senior leaders and external partners with clear, strategic thinking, positioning the organization as a forward-thinking partner.

• Partner closely with the Director of Digital Optimization & Enablement to define what needs to be built and why, and hand off capabilities with clear intent, outcomes, and success measures to ensure smooth transition from build to sustainment.

 

What you bring:

• Senior product, platform, or digital leader with experience owning complex systems in production environments. Preference for experience in product strategy and digital transformation.

• Strong systems thinker who understands how technology, operations, data, and people intersect 

• Comfortable operating in ambiguity while driving discipline

• Strong executive communication and influencing skills.

• Passion for innovation, user experience, and building for the future.

• Data-driven decision maker with a bias toward measurable outcomes

• Credible partner to executive leadership, clients, and cross-functional teams

• User-obsessed, deeply caring about patient, provider, and operational experience.

• Courageous, willing to challenge the status quo and say no when needed.

• Excellent time management, organization skills, and a keen attention to detail are required

• Ability to guide and mentor colleagues for effective decision-making and leadership abilities

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.   Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture.  We believe great people model our values, are authentic, build trust and make connections. 

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. 

Employment Type:

Full time

Type of Role:

Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

Hiring Range / Échelle salariale à l’embauche :

$145,000.00 - $195,000.00 / 145.000,00$ - 195.000,00$ (per year / par an)

A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

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