Being a part of Ireland’s largest foodservice provider means joining a team that is passionate about the world of food and dedicated to the growth and support of the industry. Here at Sysco, our wide, national network aims to serve thousands of cafés, restaurants and bars throughout the country that make up our customers.

Sysco Foods are hiring an Operations Produce Specialist. This person will assess how produce makes its journey through our network and onto our customers, all the time evaluating ways to improve the product integrity.

This person will support the development and monitoring of our Operational standards in relation to handling and delivering Fresh produce to our customers, constantly driving continuous improvement in our operations network.

Reporting to the Warehouse Operations Manager, this person will work very closely with our Quality Assurance and Operations teams. Supporting our colleagues through training and improvement suggestions at points of receipt, put away, replenishment, picking, loading and last mile delivery. Furthermore, keeping in close contact with our Trading Managers on day-to-day basis ensuring our standards are maintained with our supply network.   

Working closely with the FSQA / trading / planning team to ensure continuity of supply and a consistent high-quality offering to customers.

The position requires a candidate who has strong knowledge of fresh produce with experience working in a Food distribution or manufacturing environment a distinct advantage.

Key Accountabilities:

• Drive Fresh produce quality management from receipt, replenishment, Picking, loading and transport to customer.
• Lead Operational Produce Champions, training, education, compliance.
• Develop / maintain KPI’s for Produce Handling, rejections, complaints.
• Supplier appraisal and performance reviews.
• Develop and deliver bespoke Fresh produce training for Operations.
• Develop and carry out produce specific Internal audits across Group.
• Carry out product and process inspections and assessments.
• Drive continuous improvement and be a key ambassador for Food safety culture.
• Support Operation and Sales teams regarding Food safety and quality management.
• Other adhoc duties which may be required by the FSQA / Produce team.

• Liaise closely with the trading teams to drive continuous improvement for stock management, rejections and correspondence with suppliers.
• Implement process whereby stock could be reworked – sent to produce centre (Ready Chef).
• Coach and develop operations colleagues so to improve product knowledge & product integrity.

Requirements:

• Experience in fresh produce including quality related procedures and policies.
• Previous experience within agriculture and / or food industry desirable.
• Previous knowledge of operational processes a distinct advantage.
• Experience working on own initiative.
• Understanding of customer requirements.
• Excellent communication and influencing skills
• Be a highly motivated individual with can do attitude.
• Be a team player with ability to work on own initiative
• Demonstrates integrity and accountability.
• Flexibility in handling multiple tasks in a fast-moving environment.
• Customer focussed with excellent communication and computer skills.
• Strong organisational skills.

Core Competencies:

• Understanding Your Customers – acts as a role model in personal approach to internal and external customer goals. Takes time to understand the underlying needs of the stakeholders beyond those initially expressed.
• Flexibility & Adaptability – Demonstrates understanding of how change impacts people. Anticipates resistance to change and works to support effective change initiatives.
• Communication & Listening – Exceptional communication skills – writes and speaks clearly in a variety of communication settlings and style.

Benefits: 

• Competitive Salary
• Expert Training & Development - skills you can use in the wider world.
• Employee Assistance Programme (EAP) - help when you need it most.
• Family Leave Entitlements – so you can spend time with those that matter most.
• Colleague Discount - on all sorts of lovely food and award-winning products.
• Annual Wellbeing Day - take a day for your wellness.
• Sysco Socials - get to know the full team at monthly lunches and incentives. 

The duties and responsibilities outlined in this job description are neither definitive nor restrictive and may change in detail from time-to-time to meet the changing needs of the business.

Sysco is an Equal Opportunity Employer.

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