Auto Parts Counter Sales

Posted:
3/16/2025, 5:00:00 PM

Location(s):
North Carolina, United States ⋅ Charlotte, North Carolina, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be. Apply now and take the first step toward a rewarding career!

Pay: $19-$20/hour depending on experience

Responsible for providing a superior customer service experience to all walk-in and call-in customers.

Essential Job Duties:

  • Greet every customer as they walk through the door and maintain friendly contact throughout their shopping experience.
  • At checkout, implement suggestive selling techniques, as appropriate, and assist with problem solving.
  • Order any out of stock, special order items, create purchase orders, transfers, and follow up with customers by phone calls to completion of invoice.
  • Maintain orderly files and clean records of all transactions, as well as accurate cash drawer.
  • Restock and clean/maintain showroom cleanliness
  • Coordinate orders from the warehouse to ensure customers’ orders are ready in a timely fashion to achieve APO’s excellent level of customer service. 
  • Solicit new accounts using every means available to seek out new business and rebuilds old accounts by researching former customer listings.
  • Assumes other duties as assigned.

    Education & Experience:

    • To perform this job successfully, an individual must have a strong customer service background. Must be able to communicate effectively.
    • High School or G.E.D. Equivalent Required
    • College coursework desired.
    • Prior automotive experience and knowledge of automotive parts required
    • Prior customer service experience preferred 

    Knowledge/Skills/Abilities:

    • Ability to establish priorities and demonstrate effective time-management skills.
    • Must possess a valid driver’s license.
    • Must be able to work in a team-oriented environment.
    • Must be attentive to detail and ensure accuracy in work assignments.
    • Able to communicate effectively with others, and have strong problem-solving skills.
    • Must be Bi-Lingual English/Spanish

    Machines, Equipment, and Software:

    • Able to safely learn to / operate: Order Picker, Forklift, pallet jack, pull cart and ladder.
    • Must be able to use a computer, multi-user telephone system, RF Scanner. 

    Essential Physical Demands/Work Environment:

    • This position requires individuals to regularly be on their feet except when operating machinery, or performing supervisory responsibilities.
    • They must be able to stand for long periods, sit, walk, push, pull, bend, climb and be able to move/lift up to 60 lbs regularly.
    • Must be able to climb ladders, stairs and withstand heights of more than 15 feet. Should not have any lifting restrictions and must not be afraid of heights.
    • They should be able to tolerate high and low temperature levels.
    • Regularly exposed to moving mechanical parts, as well as an office environment.
    • The noise level is moderately loud. 

     Benefits:

    • Health/Dental/Vision Insurance
    • Paid Time Off
    • 401k with Generous Company Match
    • Company Paid Life Insurance and Long-Term Disability
    • Short-Term Disability
    • Employee Assistance Program
    • Tuition Reimbursement
    • Employee Discounts

    Join us for an exciting career journey with positive, driven individuals.