CURRENT HOLLAND HOSPITAL EMPLOYEES- Please apply through Find Jobs from your Workday employee account.

A Cash Reconciliation Specialist is responsible for reconciling cash transactions, ensuring the accuracy of financial records, and identifying discrepancies in patient accounts. Key duties include monitoring daily cash deposits, comparing bank statements with internal records, investigating variances, and ensuring proper documentation of all transactions. The specialist ensures compliance with company policies and financial regulations, prepares detailed reconciliation reports, and may assist in month-end closing processes. Strong analytical skills, attention to detail, and proficiency in financial software are crucial for maintaining accurate cash flow records and supporting the company’s financial operations. Effective communication is essential for collaborating with internal teams and external financial institutions, and more importantly patients.

Cash Posting Specialist

• Handles all electronic forms of communication via the Holland Hospital Website, online bill payment program and lockbox correspondence batches.
• Responsible for balancing all remote site cash bags and preparing the bank deposit prior to noon the following business day.
• Handles all incoming and outgoing departmental correspondence on a daily basis.
• Process all non-patient revenue received through the mail or from other departments.
• Investigates and re-routes returned mail initiated from Patient Financial Services.
• Completes other duties as assigned.
• Performs support role responsibilities timely and accurately.
• Posts all correspondence batches from the lockbox on a daily basis. Processes all electronic correspondence from the lockbox and reset the collection flows accordingly.
• Unless marked as confidential, opens all incoming mail upon delivery to the department. Delivers confidential mail to the designee.
• Completes the deposit work sheet, processing check in daily bank deposit and scanning and saving documents to the correct folders in the department drive.
• Maintains a system that highlights requests that have not been reconciled within 7 days.
• Scans all documents including EOB’s, payment backup or other supporting documentation that is required of staff.
• Follows up with the appropriate staff in Medical Records when records consent forms are requested.
• Routes all mail that is not for Patient Financial Services to the appropriate department or routes back to sender. Logs in outgoing correspondence.
• Acts as the lead staff member to receive all incoming electronic inquiries via the payment online software.
• Scans and saves all related documents to appropriate locations on shared drive and team drive.
• All physician billing system postings must be entered on the Deposit Logs under the correct facility. Staff must ensure entries balance by facility and payment method on a daily basis for accurate reconciliation.
• Assists with the calls left on voice mail via the Customer Service Call center during staff shortages in Customer Service.
• Responsible for daily handling all related batches and processing with the Virtual Remit function.
• Scans and saves all related documents to appropriate location on shared drive.
• Categorize and process Virtual Credit Cards in Payment processing system or physician billing system under correct facility using accurate account number, MRN or claim number as required by facility.
• Scans all correspondence in the system when it becomes available.

Holland Hospital is an Equal Opportunity Employer, please see our EEO policy