Posted:
8/27/2024, 10:13:09 AM
Location(s):
St. Catharines, Ontario, Canada ⋅ Ontario, Canada ⋅ Ottawa, Ontario, Canada
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Growth & Marketing
Inside Sales Digital Marketing professionals build on a solid foundation in customer support, digital marketing expertise, and strong technology capabilities to support and guide small & medium businesses in their social media marketing efforts, both maximizing their personal capabilities and helping their businesses grow.
A professional at this position level within Accenture has the following responsibilities:
Demonstrate commitment to consultative sales in service of client goals.
Manage a portfolio of advertisers of small to medium-sized businesses to grow revenue with higher product savviness.
Research and discover fundamental understanding of vertical(s)/market(s) industry and client business models.
Proactively outreach (outbound calls) and reactively engage with clients over the phone and via email & chat.
Speak with decision-makers over the phone to increase the value of their online advertisements through optimization; with an aim to increase customer investment and/or increase the length of time that a customer will maintain their campaign.
Help clients optimize what they are already running, reach their advertising goals, optimize their budget by understanding what is working, and offering advice by implementing solutions to help them see improved results and become more confident in using the platform.
Identify sales opportunities and provide clients with tailored solution(s) to meet their goal(s)
Personalize client recommendations to suit varying needs.
Improve clients’ experiences by consulting on optimal and appropriate product adoption, including walk throughs of implementation.
Be consistent in exceeding your quarterly targets through high-volume outbound calling.
Understand customers’ business and advertising goals to capture and build market intelligence.
Develop expert working knowledge of Social Media advertising solutions (including measurement) and what impacts performance, identify trends and solve problems.
Share ideas to improve ad products and the customer experience.
Exhibit curiosity by actively teaching self and others.
Basic Qualifications
Sales Experience: At least 1-year sales experience.
Overall Work Experience: 3 Years Work Experience or 2 Years Work Experience if a graduate of Sales/Marketing Related Courses.
High School Diploma or equivalent.
Preferred Qualifications
BPO experience preferred.
Outbound sales experience.
Prior inside sales experience with emphasis on both outbound and inbound calling
Prior quota-based sales experience with sales impact on performance, quota attainment, and promotion
Interest in expanding industry/vertical knowledge through training and certifications
Commitment to in-depth, structured sales training and processes
Flexible and quick learner, able to adapt to continuously evolving needs to help clients grow their business on the advertising platform.
Highly motivated with strong attention to detail and follow-through, eager to contribute to a collaborative team environment.
Ability to work creatively and analytically in a problem-solving environment.
Preferred Skill Requirements
Knowledge and understanding of digital marketing.
Experienced and excellent at building relationships and multi-touch cross/upselling over the course of a relationship.
Experience working with customers from North America.
Excellent listening, interpersonal, with a solutions mindset and passion for customer satisfaction.
Exceptional grammar, typing accuracy, and writing skills.
Professional sales skills with a strong phone presence, solutions mindset and helping nature.
Strong computer skills, specifically multitasking across multiple programs concurrently.
About Accenture:
Accenture is a leading global professional services company that helps the world's leading
businesses, governments and other organizations build their digital core, optimize their
operations, accelerate revenue growth and enhance citizen services—creating tangible value at
speed and scale. We are a talent- and innovation-led company with 742,000 people serving
clients in more than 120 countries. Technology is at the core of change today, and we are one of
the world's leaders in helping drive that change, with strong ecosystem relationships. We
combine our strength in technology and leadership in cloud, data and Al with unmatched
industry experience, functional expertise and global delivery capability. We are uniquely able to
deliver tangible outcomes because of our broad range of services, solutions and assets across
Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities,
together with our culture of shared success and commitment to creating 3600 value, enable us
to help our clients reinvent and build trusted, lasting relationships. We measure our success by
the 3600 value we create for our clients, each other, our shareholders, partners and
communities. Visit us at www.accenture.com.
Our Commitment to Inclusion & Diversity
At Accenture, inclusion and diversity are fundamental to our culture and embedded in our core values. We are committed to creating a workforce where our people can feel comfortable, be themselves and contribute. Like Canada itself, Accenture employees represent a tremendous variety of cultures, ethnicities, beliefs, backgrounds and languages. We offer an inclusive environment regardless of personal characteristics such as ethnicity, religion, gender, sexual orientation, gender identity or expression, age or disability.
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.
Other Employment Statements
It is currently our objective to assign our people to work near where they live. However, given the nature of our business and our need to serve clients, our employees must be available to travel when needed.
Job candidates are not required to disclose any offence for which a pardon has been granted.
Website: https://accenture.com/
Headquarter Location: Dublin, Dublin, Ireland
Employee Count: 10001+
Year Founded: 1989
IPO Status: Public
Last Funding Type: Grant
Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing