Posted:
11/19/2024, 5:31:53 AM
Location(s):
Popeswood, England, United Kingdom ⋅ England, United Kingdom
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support ⋅ Medical, Clinical & Veterinary
If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.
Job Title: Receptionist
Salary: £24,045 per year
Location: Moor Cottage Veterinary Practice, Bracknell
Job Type: Permanent, full-time
Hours: 40 hours per week (Monday - Friday 8.00am - 4.30pm or 10.30am - 7pm plus 1:4 Saturdays 8.30am - 4.30pm)
Moor Cottage Client Care team have an exciting opportunity for a full-time Veterinary Receptionist to join our fantastic front-of-house team!
We are seeking candidates who are friendly, client-focused and are confident in a busy environment. You will work closely with our clinical team to guarantee that our clients and patients receive a high-quality, seamless and professional experience with us.
Roles and Responsibilities
Managing the practice diary; booking in appointments and surgical procedures.
Registering new patients
Answering the telephone and dealing with a range of phone and email enquiries
Completing various administrative duties for the clinical team and the business
Promoting offers and services
Taking payments, managing cash, stock and client accounts
Pro-active communication between clients and colleagues to ensure the day runs smoothly.
Ensuring that reception is clean and well-stocked.
Required Skills and Experience
Must have previous customer-facing experience
Strong administration, numeracy and organisational skills
The ability to communicate well with clients and colleagues, face to face, over the telephone and via email
Able to adapt and quickly use in-house software (training will be provided)
Confident using Excel, Word and Outlook
Benefits
5 weeks holiday plus bank holidays and Birthday Leave
Career progression opportunities
Staff discount scheme
Life Assurance
Enhanced sickness pay
Enhanced equal family leave
Employer contribution pension scheme
Wellness program including:
Employee assistance program
Eyecare voucher scheme
Free annual Flu jab
Cycle to work scheme
Recruitment referral reward scheme
About Us
Moor Cottage Vets are a well-established, RCVS accredited, small animal primary care practice in Binfield, Berkshire. We believe our clients and their animals are the heart of our practice and we strive to provide the best clinical standards as well as excellent customer service for all under our care.
Interested? Please click 'Apply' at the top of the page. Or, for any questions, please contact Stephanie on [email protected]
Salary Value: £24045 per annum;
We are proud to be Linnaeus, part of Mars.
Linnaeus is a forward-thinking group of highly respected primary care and specialist referral practices in the UK and Ireland. Being family owned and part of Mars Veterinary Health, the largest veterinary company in the world, allows us to focus on advancing the veterinary profession to provide industry-leading pet care and unique career opportunities for our people.
Why Linnaeus?
- We pride ourselves in offering high-quality excellence of service and clinical care for our clients and their pets
- We lead on sustainability and collectively drive positive change for people, pets and the planet
- We prioritise your mental health and wellbeing – valuing equity, diversity and inclusion
- We support your personal and professional development with best-in-class career frameworks and training programmes. We will empower and support you to grow your career from day one.
We team up within our Mars family in partnership for a stronger future.
Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment. We treat each other fairly and equitably and we are committed to fostering a culture that is inclusive and diverse for all our Associates.
At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people.
If you would like to apply for this role, please click the ‘Apply’ button or for more information or please reach out directly to our Talent Acquisition team at [email protected]
Website: https://linnaeusgroup.co.uk/
Headquarter Location: Solihull, Solihull, United Kingdom
Employee Count: 1001-5000
Year Founded: 2014
IPO Status: Private
Industries: Health Care ⋅ Veterinary