Front Desk Associate

Posted:
10/21/2024, 8:55:28 AM

Location(s):
São Paulo, Brazil

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Our Company
 
We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market.
 
Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole.
 
Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

The role

The front desk administrator will focus on supporting the São Paulo office, ensuring efficient and consistent internal facilities process and delivering operational excellence to support our local team.

Key Responsibilities

RECEPTION
• Greeting, escorting vendors/visitors
• Local and Overseas courier services
• Maintain contractor/visitor log
• Receive packages & manages shipping related services
• Badging process - guest, vendor, and new hire badges

ENVIRONMENTAL HEALTH & SAFETY
• Coordinates e-waste disposal (working with IT dept)
• Identifies risks / exposures to workplace hazards and provides solution to remedy
• Support sustainability programs
• Tracking Sustainability Components e.g., energy, water etc.

FACILITY & WORKPLACE SERVICES
• Restock kitchen/office supplies daily and as needed
• Ensures snack program is of high quality and up to standards
• Facilitate facilities activities of new hire (e.g., apply new pass, prepare workstation, etc.)
• Facilitate facilities activities for leavers (e.g., retrieve back building pass, employee badge, workstation clearance, etc.)
• Assist in facilitating of employee workstation changes
• Coordinates furniture reconfiguration requests with customer and furniture vendor
• Check & submit for invoice payments approvals - facilities vendors
• Tracking/update of all facilities assets

BUILDING MAINTENANCE
• Receive and facilitate work orders from local office (e.g., lights need to be changed, fixtures need to be repair, etc.)
• Liaison and coordination with facilities vendors on building repairs/maintenance issues
• Liaison with building management for building related issues
• Manage MFDs/printer supplies and services
• Assist facilities manager in quarterly or annual maintenance activities e.g., carpet cleaning or pest control

FINANCE ACTIVITIES
• Coordinate and work closely with accounts receivable on the payments received
• Weekly submission of Invoices & Expenses for process / payment

What you’ll bring

  • 1+ year of experience in a Facilities role
  • 2+ years of office administrative experience supporting large groups
About us
 
We’re a global, 1000-strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future.
 
 
#LI-AD2
 

Championing diversity, equity, and inclusion   

Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.   

How we look after you  

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.   

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic.Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.