Client Contact Associate III

Posted:
4/7/2026, 8:09:11 AM

Location(s):
Jacksonville, Florida, United States ⋅ Florida, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

• Experienced individual contributor • Works under limited supervision for routine situations • May be responsible for leading daily operations • Provides assistance and training to less experienced colleagues • Problems typically are not routine and require analysis to understand • Makes minor adjustments to working methods and independently develops solutions to problems • Explains practices, procedures and policies to reach agreement with others outside of the job area

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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Fidelity National Information Services

Website: https://fisglobal.com/

Headquarter Location: Jacksonville, Florida, United States

Employee Count: 10001+

Year Founded: 1968

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Banking ⋅ Financial Services ⋅ Information Technology ⋅ Payments