About Thrive

Thrive is Sword Health's AI musculoskeletal solution — AI Care for pain, delivered at home. It is the product Sword built its business on, and it treats members across common pain areas.

The care model pairs licensed clinicians with AI rather than substituting one for the other. A Doctor of Physical Therapy owns the member's treatment plan, sets progression, and controls clinical escalation. Alongside them, an AI Care Specialist holds context between sessions and surfaces the signals that warrant a timely intervention. Vision AI captures precise movement data during every session and feeds it into clinical reasoning, and wearable integration tracks patterns between sessions so care can be adjusted before a member escalates to something expensive. Members engage from a smartphone or the Thrive Pad, from anywhere.

The Role

We are hiring the Head of Go-to-Market for Thrive. The role sits at the intersection of product marketing, competitive intelligence, and commercial enablement, and it is one of the three leadership roles on the Thrive team alongside the Head of Product and the Head of Clinical, reporting to the General Manager.

Thrive has the clinical results, the technology, and the scale. This role exists to make sure the market understands that as clearly as our members do. MSK is a category where several offerings look similar on a benefits consultant's comparison grid and are not remotely similar in practice, and the work is to make the difference obvious, evidenced, and tangible — in the materials, in the buyer's language, and in the room where the decision gets made.

You will own three things:

1. Make Thrive's value impossible to miss.

Build the narrative, positioning, and differentiation that make it obvious why Thrive is the right answer for a global workforce. This includes the core messaging architecture, buyer-segment-specific positioning (global benefits leaders, regional HR, health plans and international insurers, benefit consultants), competitive battle cards, ROI frameworks, and the demo and proof materials that move a skeptical buyer.

2. Go and get the market intelligence yourself.

Build the narrative, positioning, and differentiation that make it obvious why Thrive is the right answer. This includes the core messaging architecture, buyer-segment-specific positioning (benefits leaders, health plans, unions and labour funds, consultants and brokers), competitive battle cards, ROI frameworks, and the demo and proof materials that move a rigorous, evidence-driven buyer.

3. Push it back into product and the commercial team.

Intelligence that stays in a document is worthless. You will feed what you learn back into the product roadmap so that we build against real competitive gaps, and into the commercial organisation so that every rep, consultant relations lead, and partner-facing seller can answer the hard comparison questions without escalating. This is influence work, not headcount work — you will not own the sellers, and you will need to change their behaviour anyway.