Associate Director, Dealer Relations

Posted:
9/15/2025, 11:27:38 PM

Location(s):
New Jersey, United States ⋅ Paramus, New Jersey, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Growth & Marketing ⋅ Sales & Account Management

About the Role:

Grade Level (for internal use):

12

Please note that applicants for this role should currently reside or work within the designated DR Director's territory. This requirement helps minimize disruption to existing customer assignments and ensures a smoother transition.

In addition to fulfilling your standard DRM responsibilities, including maintaining your book of business/MCV and strong relationships with your customers, you will: 
 

o    Participate in call save meetings, strategy and planning  
 

o    Co-screen DRM candidates during interview process for your respective team when openings arise 
 

o    Conduct 1:1s with DRMs, engage with VP, your Director and HR on performance matters and career development, specific skill gap analysis and assessments  
 

o    Serve as OEM contact for the team, deployment of initiatives, plan for upsells  
 

o    Participate in and assist with Portfolio reviews and forecasting  

o    Partner with Product and Marketing to remain informed of new industry trends and competition 

o    Lead on product position, knowledge, role plays and set an example of how things should be done across DR  

o    Create, maintain and evolve your self- development plan in partnership with your Director (one initiative on an individual basis)  

o    Assist in setting the agenda for any Director team meetings  

o    Serve as point person when the Director is on vacation, distribute all communication, attend internal necessary meetings, and collaborate with the VP on needed decisions in the Director’s absence. 

o    Work with Regional DRM and other Directors to set a schedule for areas of help (launches, open DRM positions, leave, etc.) 

o   Engage with Enablement and Product Marketing to recommend relevant training/collateral, etc. based on industry knowledge and team member assessment 
 

o   Make suggestions to the Operations teams for improved Salesforce functionality  
 

o   Engagement with Regional Groups/NEAT Team/cancel strategy, implementation strategy, cadence of PW’s for team with these groups 
 

o   Supervise and assist Director with newer DRM's, no more than three at a time   
 

o   Carry approximately 15-20 accounts depending on region 
 

Criteria: 

o   Must be in current role for at least a year with consistent positive performance reviews and a proven track record of meeting or exceeding targets and driving revenue growth  
 

o   Ideal candidate has demonstrated success in tasks relevant to the desired role’s responsibilities and goals including:  

o   Anticipating challenges and implements forward-thinking strategies to drive success 
 

o   Proven success in leadership and mentorship, effectively guiding high-performing colleagues 

o    Developing strategic recommendations that benefit the customer, product, or team, with successful implementation 

o    Proven knowledge of industry trends, products and competitors with recognition as a leader in positioning Mastermind offerings against the competition 

o    Strong relationship management skills and ability to identify expansion (upsell) opportunities with Key Decision Makers 

o    Must have demonstrated active interest in career development with favorable outcomes (i.e. identification of process improvements, committee participation, leading calls, cross-functional collaboration, etc.) 

o    Possessing strong product knowledge and ability to articulate benefits to customers and instill colleagues with the same expertise 

o    Experience working cross functionally and collaboratively to enhance customer experience and process improvements 

o    Must have consistent favorable feedback from colleagues and dealer partners  

About automotiveMastermind:
 

Who we are:

Founded in 2012, automotiveMastermind is a leading provider of predictive analytics and marketing automation solutions for the automotive industry and believes that technology can transform data, revealing key customer insights to accurately predict automotive sales. Through its proprietary automated sales and marketing platform, Mastermind, the company empowers dealers to close more deals by predicting future buyers and consistently marketing to them. automotiveMastermind is headquartered in New York City. For more information, visit automotivemastermind.com.

At automotiveMastermind, we thrive on high energy at high speed. We’re an organization in hyper-growth mode and have a fast-paced culture to match. Our highly engaged teams feel passionately about both our product and our people. This passion is what continues to motivate and challenge our teams to be best-in-class. Our cultural values of “Drive” and “Help” have been at the core of what we do, and how we have built our culture through the years. This cultural framework inspires a passion for success while collaborating to win.

What we do:

Through our proprietary automated sales and marketing platform, Mastermind, we empower dealers to close more deals by predicting future buyers and consistently marketing to them. In short, we help automotive dealerships generate success in their loyalty, service, and conquest portfolios through a combination of turnkey predictive analytics, proactive marketing, and dedicated consultative services.

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.


Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:
 

Integrity, Discovery, Partnership


At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

  • Health & Wellness: Health care coverage designed for the mind and body.

  • Flexible Downtime: Generous time off helps keep you energized for your time on.

  • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

  • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

  • Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

  • Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to [email protected]. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.  Only electronic job submissions will be considered for employment.  

 

If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.  
 
US Candidates Only:  The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdfdescribes discrimination protections under federal law.  Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 

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10 - Officials or Managers (EEO-2 Job Categories-United States of America), OPRTON103.2 - Middle Management Tier II (EEO Job Group)

S&P Global

Website: https://spglobal.com/

Headquarter Location: New York, New York, United States

Employee Count: 10001+

Year Founded: 1860

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Analytics ⋅ Business Intelligence ⋅ Credit ⋅ Enterprise Software ⋅ Finance ⋅ Financial Services ⋅ Information Services ⋅ Market Research