Posted:
3/5/2026, 6:31:28 AM
Location(s):
Sydney, New South Wales, Australia ⋅ New South Wales, Australia
Experience Level(s):
Senior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Service Manager__
Your role and responsibilities
In this role, you will have the opportunity to support the assigned Sales & Service organizations and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.
The work model for the role is: Hybrid
You will be mainly accountable for:
Identify correct spare parts using customer requirements, technical documentation, and equipment specifications, while providing technical guidance on part selection, compatibility, and alternatives.
Prepare accurate quotes, process orders in SAP, follow up on open quotes, and support sales conversion through timely communication and order-status updates.
Manage inventory by monitoring stock levels, coordinating with procurement, resolving supply issues, and liaising with suppliers on availability, pricing, and delivery timelines.
Act as the primary contact for spare parts enquiries, building strong relationships with customers and service partners through professional, responsive support.
Qualifications for the role
Strong experience working with technical products, with the ability to understand and interpret Instrumentation and Analytical equipment.
Solid, practical knowledge of SAP, with confidence navigating sales, order, and inventory-related processes.
Comfortable communicating in English, both verbally and in writing, with the ability to support customers and internal teams professionally.
What's in it for you
We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.
More about us
ABB is a global technology leader in electrification and automation, with around 110,000 employees worldwide. The company focuses on enabling a more sustainable and resource‑efficient future through advanced engineering and digitalisation.
Measurement and Analytics is the business line within the Automation Division. It provides instrumentation, analyzers, and measurement solutions that help industrial customers monitor, control, and optimize their processes across a wide range of industries.
Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
Website: https://www.abb.com/
Headquarter Location: Zürich, Zurich, Switzerland
Employee Count: 10001+
Year Founded: 1988
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Automotive ⋅ Energy ⋅ Energy Management ⋅ Industrial Automation ⋅ Robotics