Program Manager, Operations

Posted:
10/9/2024, 12:37:05 PM

Location(s):
California, United States ⋅ San Francisco, California, United States

Experience Level(s):
Senior

Field(s):
Operations & Logistics ⋅ Product ⋅ Sales & Account Management

Workplace Type:
Hybrid

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

We are seeking an experienced Senior Program Manager to drive cross-functional initiatives that are vital to scaling Anthropic and driving growth. This collaborative leader will partner across the organization to plan and execute new programs and projects. This role sits in a combined Programs organization responsible for driving key work across Anthropic. This role focuses on our operations teams, from the work fueling GTM and Marketing to Finance, People and Legal teams. We are seeking out someone who loves driving clarity from ambiguity, rallying colleagues around a clear goal, and seeks to make every project better than the one before it.

In this role, you will own execution, driving coordination and collaboration across multiple teams. Your primary focus will be on ensuring tight coordination on project deliverables through the life of a program, driving repeatable processes that makes cross-functional work faster, more efficient, and more enjoyable. 

Responsibilities

  • Collaborate with colleagues across the company to define, scope, and sequence major programs to scale our business.
  • Develop detailed project plans, timelines, and resourcing strategies for projects and initiatives.
  • Establish scalable program management frameworks, playbooks, and best practices. 
  • Lead cross-functional coordination and planning for complex business projects.
  • Provide clear and transparent reporting on program status, issues, and risks to executives and stakeholders.
  • Foster a culture of accountability, rigor, and continuous improvement in program management.

You may be a good fit if you

  • Have several years of professional experience in program management with business and operations teams
  • Have a track record managing business-critical, cross-functional initiatives in technology or high-growth environments
  • Have exceptional interpersonal and communication skills, enabling you to influence without authority and build cross-organizational support.
  • Have a high threshold for navigating ambiguity and ability to balance strategic priorities with rapid, high-quality execution.
  • Thrive in fast-paced, scaling environments with the ability to bring order to chaos.
  • Are passionate about Anthropic's mission and committed to ensuring AI is developed safely.

Example Programs

  • New business system and process delivery (e.g., HRIS implementation)
  • Company-wide OKR / project planning
  • Enterprise product and sales scaling
  • New Market expansion

Deadline to apply: None. Applications will be reviewed on a rolling basis. 

The expected salary range for this position is:

Annual Salary:
$200,000$240,000 USD

Logistics

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

Compensation and Benefits*

Anthropic’s compensation package consists of three elements: salary, equity, and benefits. We are committed to pay fairness and aim for these three elements collectively to be highly competitive with market rates.

Equity - For eligible roles, equity will be a major component of the total compensation. We aim to offer higher-than-average equity compensation for a company of our size, and communicate equity amounts at the time of offer issuance.

US Benefits -  The following benefits are for our US-based employees:

  • Optional equity donation matching.
  • Comprehensive health, dental, and vision insurance for you and all your dependents.
  • 401(k) plan with 4% matching.
  • 22 weeks of paid parental leave.
  • Unlimited PTO – most staff take between 4-6 weeks each year, sometimes more!
  • Stipends for education, home office improvements, commuting, and wellness.
  • Fertility benefits via Carrot.
  • Daily lunches and snacks in our office.
  • Relocation support for those moving to the Bay Area.

UK Benefits -  The following benefits are for our UK-based employees:

  • Optional equity donation matching.
  • Private health, dental, and vision insurance for you and your dependents.
  • Pension contribution (matching 4% of your salary).
  • 21 weeks of paid parental leave.
  • Unlimited PTO – most staff take between 4-6 weeks each year, sometimes more!
  • Health cash plan.
  • Life insurance and income protection.
  • Daily lunches and snacks in our office.

* This compensation and benefits information is based on Anthropic’s good faith estimate for this position as of the date of publication and may be modified in the future. Employees based outside of the UK or US will receive a different benefits package. The level of pay within the range will depend on a variety of job-related factors, including where you place on our internal performance ladders, which is based on factors including past work experience, relevant education, and performance on our interviews or in a work trial.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.

Anthropic

Website: https://www.anthropic.com/

Headquarter Location: San Francisco, California, United States

Employee Count: 251-500

Year Founded: 2021

IPO Status: Private

Last Funding Type: Series D

Industries: Artificial Intelligence (AI) ⋅ Generative AI ⋅ Information Technology ⋅ Machine Learning