The Senior Associate, Investment Operations Control role will play a critical part in strengthening the firm’s control environment, supporting operational risk management, and driving process improvement initiatives across the investment lifecycle. The Senior Associate will work closely with Investment Operations, Front Office, Finance, Risk, Compliance, Internal Audit, and external service providers to ensure operational processes are well-controlled, scalable, and aligned with best practices. This role is responsible for the ongoing development and improvement of the governance and control framework across the Investments and Investment Operations functions. It will help to develop and operationalize metrics and KPIs to assist managing complex business and operations functions, to enhance controls, and support enterprise-level initiatives that improve investment data quality, operational efficiency, and end-to-end process alignment

What You Will Do:

Controls and Operational Risk

• Act as a key point of contact for control partners including Risk Management, Compliance, Internal Audit, and Finance.
• Support the development, maintenance, and ongoing enhancement of the Risk and Control Self-Assessment (RCSA) framework across Investment Operations and the broader Investments team.
• Assist with audit and risk reviews by coordinating information requests, preparing documentation, tracking remediation efforts, and monitoring control effectiveness.
• Review and help redesign investment controls, including data quality checks, exception management, and reconciliation controls.
• Proactively identify control and risk weaknesses and drive remedial action.

Metrics, KPIs and Reporting

• Develop, maintain, and enhance Key Performance Indicators (KPIs) and operational metrics to measure process efficiency, control effectiveness, and service quality.
• Develop and produce regular reporting and dashboards for senior management highlighting trends, risks, and improvement opportunities.
• Partner with Investments team and stakeholders to define meaningful metrics that support operational transparency and scalability.

Process Improvement

• Identify opportunities to improve, automate, or streamline operational workflows across the investment lifecycle (trade support, onboarding, valuations, cash management, reporting, etc.), driving automation and adoption of AI tools.
• Assist in documenting current-state and future-state processes, policies, and procedures driving standards and consistency
• Participate in key enterprise initiatives and coordinate cross-functional efforts to ensure timely delivery of project milestones.
• Support key data quality improvement initiatives and investment data governance projects.
• Contribute to root-cause analysis and remediation for operational issues impacting investment data or processes.

Stakeholder Engagement

• Build strong working relationships with front-office investment teams to ensure operational considerations are embedded into new strategies, structures, and products.
• Support the onboarding of new investment strategies, vehicles, and counterparties by developing and maintaining standardized checklists and procedures.
• Assist with Internal Audit, Compliance, and Risk reviews, and support corrective actions as needed.
• Partner with internal and external stakeholders to improve processes and communication to resolve data discrepancies, operational breaks, and downstream reporting issues.

What You Will Have:

• Bachelor’s degree in Finance, Accounting, Economics, Business, or a related field. A Master’s degree in a finance or investment-related discipline is a plus.
• 3-5 years of experience in Investment Operations, middle office, Investment Accounting, or a related investment function.
• Strong understanding of investment products and exposure to private markets and alternative investments (e.g., private credit, private equity, real assets, structured products) is strongly preferred.
• Operational experience with investment workflows, including reconciliations, trade lifecycle management, and pricing.
• Experience with controls, governance, or audit processes, with the ability to assess and improve control design and effectiveness.
• Understanding of operational risk concepts, internal controls, and governance frameworks (e.g., RCSA, SOX, COSO) is a plus.
• Strong analytical skills with the ability to interpret data, develop insights, and create meaningful metrics.
• Proficiency in Excel and experience with reporting or data visualization tools; familiarity with investment systems and data platforms is beneficial.
• Strong organizational and project management skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills with the ability to engage effectively across functions and levels of seniority
• High attention to detail, proactive and a process-oriented mindset, with the ability to operate effectively in a fast-paced environment.