Location

Key Tower - 127 Public Square

Business

We know that a “one-size-fits-all” approach doesn’t work when it comes to residential living. That’s why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.

If you’re ready to be a part of our team, we encourage you to apply.

Job Description

Position Summary

The Vice President, Corporate Operations provides strategic and operational leadership across core financial and business operations for the organization’s multifamily portfolio. This role drives centralization, efficiency, standardization, and performance through process optimization, platform health improvements, and compliance excellence and leads the organization's strategic initiatives innovation center. Serving as a key operational leader, the VP partners cross-functionally to lead the execution of strategic initiatives that accelerate our move to a shared service, centralized operating model while attending to improved resident experience.

Essential Job Function

1. Strategic Initiatives and Shared Services Optimization (45%)
• Oversees optimization of Shared Services functions, including Application Administration and Prospect Success, Renewals, Screening, Fraud and Verification, Bad Debt Life Cycle, and Lease Integrity and Compliance.
• Drives our strategic initiatives innovation program, incorporating new areas of improvement and ensuring successful transition from conception to pilot to portfolio scaling.
• Analyzes performance data and market trends to inform continuous process and policy refinement.

2. Core Financial Operations Leadership (30%)
• Directs all financial and operational processes related to Move-Out, Security Deposit Interest, Resident Refunds, Deposit Accounting, and AP/AR audit management.
• Oversees the integrity and timeliness of property financial transactions and reporting processes in coordination with Accounting, Property Operations, and Compliance teams.
• Leads initiatives to enhance accuracy, consistency, and scalability across operational financial workflows.
• Establishes performance metrics, process documentation, and internal controls to ensure adherence to company standards and regulatory requirements.

3. Operations Health and Platform Optimization (10%)
• Serves as the business owner for the Yardi platform, ensuring alignment with operational needs and continuous improvement of system functionality.
• Leads enterprise-wide change management initiatives, driving adoption of best practices and technologies that enhance data integrity and reporting.
• Collaborates with IT, Accounting, and Operations leaders to streamline business processes and optimize system configuration.
• Evaluates platform performance and user engagement to ensure tools effectively support property-level and corporate decision-making.

4. Portfolio Operations Compliance (10%)
• Oversees compliance processes related to Leasing Week, Month-End close activities, and audit and control functions.
• Ensures policies and procedures meet operational and financial compliance standards across all properties.
• Champions a culture of accountability, transparency, and continuous improvement across the portfolio.

5. Leadership and Team Development (5%)
• Manages and develops a high-performing team, fostering a culture of accountability, collaboration, and professional growth.
• Establishes clear performance objectives and provides ongoing coaching, feedback, and career development opportunities.
• Ensures team engagement, succession planning, and alignment with broader corporate goals and values.

Education

Undergraduate (Bachelor) Degree in Business Administration, Finance, Accounting, Real Estate or related field required; MBA or equivalent advanced degree strongly preferred

Work Experience

• 10+ Years of Leadership experience in corporate operations, financial management, and process optimization across large, multi-site portfolios required

• 5-7 Years of Senior management oversight of financial operations, systems administration (Yardi or equivalent ERP), and compliance functions required

• 3-4 Years of Direct management of teams and leaders within corporate or shared service environments required

• 3-4 Years of Leading cross-functional change initiatives and process improvement programs preferred

• 3-4 Years of Experience in multifamily real estate, property management, or related operational roles preferred

• 10+ Years of relative work experience could offset the minimum educational requirements

Frequency of Travel

Travel up to 25% of the time

Compensation

Commensurate with Experience

$140,192 - 189,243 annually

Great Incentives!

Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include: 

• Full benefits package 

• Generous paid time off 

• 401(k) with company match 

• Growth and advancement opportunities 

• Lucrative referral bonus program 

• Incredible associate rental discount if you choose to live on-site! Who wouldn’t want to live at one of our beautiful properties (especially at a discounted rate)?! 

The Cleveland corporate office follows a hybrid work model that requires employees to be in the corporate office at least four days per week to foster collaboration, innovation, and team celebration.

Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace 

#LI-ES1

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

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