Career Area:

Human Resources

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Summary
Leads the design, implementation and support of people and organizational development initiatives and practices. 

Responsibilities
•    Maintaining processes for assessing and reviewing changing business needs for professional skills, leadership, and organizational development programs.
•    Designing programs for learning and development initiatives which support business goals.
•    Providing consulting services on design and development of solutions for professional skills gaps, leadership, and organizational development problems and issues.
•    Implementing programs with efficient use of resources, including working with vendors and technology solutions, to achieve learning goals aligned to business objectives.
•    Evaluating existing curriculum or learning solutions and recommending appropriate approaches for improving the quality, cost, and value of development programs.

Skill Descriptors
Consulting: Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.
 Level Working Knowledge: 
•    Explains the requirements, deliverables, costs, and criticalities of the assignment.
•    Participates in developing consulting opportunities or assignments.
•    Uses formal and informal means to keep client informed on progress and issues.
•    Carries out the agreed-upon consulting assignment in a professional manner.
•    Documents client's objectives and project scope.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
 Level Working Knowledge: 
•    Delivers helpful feedback that focuses on behaviors without offending the recipient.
•    Listens to feedback without defensiveness and uses it for own communication effectiveness.
•    Makes oral presentations and writes reports needed for own work.
•    Avoids technical jargon when inappropriate.
•    Looks for and considers non-verbal cues from individuals and groups.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
 Level Working Knowledge: 
•    Identifies and documents specific problems and resolution alternatives.
•    Examines a specific problem and understands the perspective of each involved stakeholder.
•    Develops alternative techniques for assessing accuracy and relevance of information.
•    Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
•    Uses fact-finding techniques and diagnostic tools to identify problems.

Training Delivery : Knowledge of methods and tools of training delivery; Ability to deliver learning solutions for desired training outcomes
 Level Working Knowledge: 
•    Implements adjustments to training in light of audience feedback.
•    Selects suitable delivery methods for different training sessions.
•    Participates in delivery of training via various methods for existing lesson plans.
•    Defines key learning objectives for training sessions.
•    Documents and reports problems that arise during training sessions.

Training Needs Analysis: Knowledge of tools, techniques and methods of training needs analyses; ability to identify what people need to learn for successful individual and organizational performance.
 Level Working Knowledge: 
•    Provides feedback for the improvement of training needs collection methods.
•    Participates in training suitability analysis for different levels in the organization.
•    Selects appropriate tools and techniques to evaluate the gap between existing and expected performance.
•    Defines key learning objectives for training sessions.
•    Assesses training needs for employees within the organization.

Training Solution Development: Knowledge of training solution development procedures, tools and techniques; ability to utilize the knowledge for developing a solution to stated training needs.
 Level Working Knowledge: 
•    Monitors training solution development in all phases of the training life cycle.
•    Participates in developing a training solution for a documented need.
•    Selects appropriate tools and techniques to develop training solutions.
•    Analyzes successful examples of training solutions development.
•    Assists in evaluating training development costs.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Posting Dates:

十月 10, 2024 - 十月 17, 2024

Caterpillar is an Equal Opportunity Employer (EEO).

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