PKI Support Agent

Posted:
9/16/2024, 6:58:23 AM

Location(s):
South Carolina, United States ⋅ North Charleston, South Carolina, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

PKI Support Agent

Job Category: Service Contract Act

Time Type: Full time

Minimum Clearance Required to Start: None

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Continental US

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CACI is seeking a cleared PKI Support Agent at our location in Charleston, SC. You will support the PKI (Public Key Infrastructure) NIPR (Non-Classified Internet Protocol Router) team with communications, documentation, user approvals, and customer service. If you are looking for a role that is challenging and supports our clients mission directly , CACI would like to speak with you.

What You’ll Get to Do:

  • Perform duties of a Local Registration Authority (LRA) – Person who collects and authenticates subscribers’ identity information for software certificates and Secret Internet Protocol Router Network (SIPRNet) hardware token, which is subsequently entered into public key certificates.
  • Help produce the Daily Reports.
  • Weekly SIPR PKI conference/data calls. Provide client support (NAVY - SPAWAR/NIWC) regarding their day-to-day operational tasks.
  • Develop SOPs and knowledgebase articles - as needed - to ensure continuous improvement.
  • Assist in the completion of account inventory actions.

You’ll Bring These Qualifications:

  • US CItizen with the ability to obtain a DOD Secret Clearance
  • Strong interpersonal skills to communicate and work with customers and team members.
  • Strong analytical and problem-solving skills.
  • Strong organizational and time management skills.


These Qualifications Would be Nice to Have:

  • Active DOD Secret Clearance
  • CompTIA Network Plus
  • CompTIA A+



What We Can Offer You


- We’ve been named a Best Place to Work by the Washington Post.

- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

- We offer competitive benefits and learning and development opportunities.

- We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

- For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

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What You Can Expect:

 

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

 

An environment of trust.

CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

 

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

 

Your potential is limitless. So is ours.

Learn more about CACI here.

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Pay Range:

This posting is for a position covered by the Service Contract Labor Standards (SCA). The pay and benefits provided for this position will meet or exceed the minimum required amounts detailed in the wage determination issued by the Department of Labor and made applicable to this position, as incorporated into CACI’s government contract for the work location.
 

Minimum Required Hourly Wage:

$23.26


There are a host of other factors that can influence final salary including, but not limited to, geographical location, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.

CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected characteristic.