Posted:
1/5/2025, 5:18:15 PM
Location(s):
Washington, United States ⋅ Seattle, Washington, United States
Experience Level(s):
Expert or higher ⋅ Senior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.
We understand that pursuing a new job is a big deal. Maybe you’re afraid you won’t fit in. Well, here’s the good news. For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.
Our Newest Opportunity:
The Vice President of Client Services is responsible for leading an office’s client service efforts and staff to strategically meet or exceed established retention and growth goals and objectives. The VP works both independently and with local and corporate leadership teams to develop the strategic direction of their business unit and its operations. The VP will also mentor and train staff in best practices of client relationship development and consulting techniques.
Essential Duties and Responsibilities (include but are not limited to):
· Oversees retention and growth of region’s book under management (BUM)
· Oversees and drives growth of BUMs through cross-sale opportunities and alternative products
· Oversees workloads and workflows to ensure deliverables are met and/or exceeded
· Analyzes performance outcomes and recommends solutions for continual improvement
· Leverages the company’s national and local resources to drive greater operational efficiencies
· Identifies and efficiently resolves employee relations and operational issues
· Builds and fosters a positive workplace culture
· Champions programs and initiatives undertaken by the company
· Carries positive messages and creates a compelling vision for the company’s future
· Acts as mentor to staff to assist in resolving client issues and development of solutions
· Builds strong and productive relationships with clients, partners and fellow leadership teams
Qualifications, Skills and Requirements:
· Excellent verbal and written communication skills, combined with professionalism and discretion
· Proven experience attracting, developing and retaining an “A” player workforce and creating a positive
atmosphere conducive to productivity
· Must have an in-depth knowledge of the insurance business
· Ability to work collaboratively with leadership teams to meet and exceed goals
· Proven ability to successfully lead, develop and grow high-level consulting teams
· Ability to resolve conflict and bring about equitable solutions
· Ability to work with clients and partners at a strategic level
· Ability to prioritize business activities that contribute to top-line and bottom-line growth
· Ability to build collaborative relationships and exhibit influence skills
· Ability to travel within assigned region and to corporate office several times a year
Education, Training and Experience:
· 10+ years’ experience in strategic benefits consulting, required
· 7+ years’ experience managing and developing staff, preferred; 5+ required
· Current life and health insurance license, required
· Proficient in Microsoft Excel, other Microsoft suite produces and database applications
· Advanced knowledge of health, ancillary and alternative funding products
Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.
To learn more, visit: www.onedigital.com/careers
OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.
OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here.
Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:
City and County of San Francsico
Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.
In short, we believe in hiring the most qualified applicant for the position, regardless of background.
If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.
Thank you for your interest in joining the OneDigital team!
Website: https://onedigital.com/
Headquarter Location: Reumont, Nord-Pas-de-Calais, France
Employee Count: 501-1000
Year Founded: 2007
IPO Status: Private
Industries: Industrial Manufacturing ⋅ Management Consulting