Home Ownership Specialist

Posted:
8/18/2024, 5:00:00 PM

Location(s):
Norwich, England, United Kingdom ⋅ England, United Kingdom

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Salary: £31,180 - £36,128 per annum

Location: Broadland Business Park, Norwich

Hours: 36 per week

Contract Type: 12 Month Fixed Term Contract

 

Are you looking for a varied and customer-focussed role within Social Housing? If so, we could have just the right opportunity for you!

 

We’re looking for an experienced Home Ownership Specialist to join our friendly Home Ownership team in Norwich on a fixed-term basis.

 

The Home Ownership Team provide an excellent compliant customer-led service in the management and completion of the Housing Associations processes for Homeowners and Leaseholders.

 

You’ll work with internal and external customers too with the overall objective of delivering a swift and efficient service to Clarion’s Customers.

 

Customer service is key in this role, and we’d love to hear from you if you have a strong track record in delivering high-quality service and first-rate communication skills. You need to be able to adapt well and be confident in dealing with difficult situations. You’ll have a strong customer focus underpinned by leasehold and asset management expertise.

 

In terms of experience, a housing or property management background is essential along with GCSE Maths and English Grade C or equivalent and proficiency in MS Office packages. You’ll have knowledge and experience of leasehold management, section 20 consultation and legislation.

 

We want to hear from you if you have a strong strategic and customer focus with a clear understanding of the wider issues impacting the Home Ownership market.

 

Please review the full role profile before applying – Home Ownership Specialist.

 

Salaries are just the starting point.  Here at Clarion, we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here.  

 

Closing Date: Monday 2nd September 2024 at midnight.

  

For further details on this vacancy, please click ‘apply’.

 

We want to hear all about you, so please provide us with as much information about your experience and career to date when you apply. 

 

In the event that we receive a high volume of applications, we reserve the right to close this advert early.

 

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship.  You are required to reside in England or Wales for the duration of your employment.