People:

• Create a positive team member experience.

Client:

• Responds to client inquiries and requests from tax authorities.

Value:  

• Interacts with taxing jurisdictions to verify assessment, tax bill, and deadline information.

• Monitors compliance and filing requirements in conjunction with staff and management.

• Receives, identifies, and sorts all incoming mail on a daily basis.

• Batches tax documents for scanning into scan manager for transmitting information to India resources for processing, where applicable.

• Processes tax bills and assessments timely, including allowing enough time for processing by client.

• Coordinates outgoing mail processes, including preparation of certified and return receipts, and proper postage metering; logs proof of mailers; and delivers mail to post office or courier service.

• Scans and archives proof of mailers in Property Tax system of record. Assembles tax return packages if necessary.

• Assists in preparation for board hearings by copying, collating, and binding documentation for presentations to the review board.

• Assists with researching asset ownership structures, title policy reviews, jurisdictional tax policies, property re-parceling, and tenant escalation billing issues, as requested and directed.

• Builds knowledge of property tax jurisdictions throughout the country, including tax bill deadlines, appeal deadlines, and tracking statutory deadlines. 

• Coordinates processes with jurisdictional data requests to meet statutory deadline requirements for assessment notices, compliance returns, tax bills, and agency authorizations.

• Performs other duties as assigned.

Education and Experience:

• High-school or General Educational Development (GED) diploma required. 

• General knowledge and ability to understand a tax calendar desired.

• Desire to perform in a high-energy team environment.

• Demonstrated leadership, problem solving, and strong verbal and written communication skills.

• Ability to prioritize tasks, work on multiple assignments, and manage ambiguity.

• Ability to work both independently and as part of a team with professionals at all levels.

Computer Skills:

To perform this job successfully, an individual must have intermediate knowledge of Microsoft® Word, Access, Excel, PowerPoint, Outlook, and Internet navigation and research. Experience with Salesforce preferred.

Certificates and Licenses:

Valid driver’s license required.

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Work Environment:

• Standard indoor working environment.

• Occasional long periods of sitting or standing while working.

• Occasional long periods of standing while copying.

• Position requires regular interaction with employees and clients both in person, via e-mail and telephone.

• Independent travel requirement: none.

Equal Opportunity Employer: disability/veteran