Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

JR53256 Software Engineer

As part of your responsibilities, you will be required to:

• Resolve technical issues related to In-house applications based on dotNet, API related queries, Boomi or any integration platform basic trouble shooting.
• Collaboration with Customers and Vendor via email, chat, or remote desktop connections.
• Operational support escalation
• Aware and experience in Incident management, Problem management and Change Management.
• Maintain OLA and SLA agreements with other Micron Business Units
• Should be proactive and automate regular tasks.
• Flexible to work on Shifts to provide 24x7 support to the applications

Specific responsibilities:

• Continually improves operations through routine monitoring of system performance metrics and proactive actions.
• Reviewing of system log files, trend analysis, configuration, incident, problem and change management processes.
• Recommends and works with the Solution and Enterprise Architect on system or architectural changes when needed to improve performance, high availability, scalability, or propose innovative technologies.
• Ensures architectural consistency and provides technical direction through roadmap process, knowledge management, disaster recovery plan development and testing.
• Creating all the necessary documentation for any changes in the environment or innovative technology deployments as reference architecture for the global operation team.

Skills and Qualifications:

• Strong problem-solving abilities.
• Proficiency in understanding and diagnosing technical issues.
• Familiarity with cloud-based services of Azure, AWS, and SaaS platforms.
• Familiarity to code or script debug.
• Backend data analysis.
• Experience in Integration platforms.
• Excellent communication skills to assist customers effectively.
• Knowledge of Powershell and  Python
• Familiar with ITSM tools and understand the processes involved well.

• Good to know how to use Generative AI tools in day-to-day work.

About Micron Technology, Inc.

We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.

To learn more, please visit micron.com/careers

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

To request assistance with the application process and/or for reasonable accommodations, please contact [email protected]

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.