SuccessFactors/LMS Technical Onshore Lead

Posted:
10/2/2024, 12:57:49 PM

Location(s):
Quebec, Canada ⋅ Montreal, Quebec, Canada

Experience Level(s):
Senior

Field(s):
People & HR

Workplace Type:
On-site

Title: SAP SuccessFactors Functional/Technical Consultant

Location: Montreal

We are:

The Advanced Technology Centers (ATCs) are the engine for reinvention in our clients’ transformation journey. Powered by more than 255,000 people across 24 countries, ATCs will provide our clients seamless access to industry insights and innovative technology solutions.

Stronger together!

The Advanced Technology Centers (ATCs) make tremendous impact in solving our clients’ business problems leveraging Innovation, Intelligence, Industry insights, new IT and new technology skills. Now, with the global environment changing at a faster pace, our clients are facing unprecedented challenges and they need us more than ever before. As a Network, ATCs are positioned to unlock greater opportunities and exponential value for our clients.

The value for our clients and our people

For our clients, the Network provides the strength of our geographic diversity, greater resilience, and seamless access to the deepest industry knowledge, the latest in Gen AI solutions, and tech expertise from around the world.

For our people, it brings an opportunity to shape truly boundaryless career paths in a highly collaborative team of experts where they can learn from each other and solve the world’s most complex client challenges.

Key Responsibilities:

- Manage the day-to-day operations of various SuccessFactors modules, ensuring smooth functionality and availability.
- Provide application support, issue resolution and root cause analysis for incidents related to the various SuccessFactors modules.
- Collaborate with stakeholders to gather requirements, analyze business processes, and recommend solutions to optimize the SF processes and functionality.
- Configure and customize the SAP SuccessFactors according to business requirements and best practices.

- Assist our clients in administration of HR Processes via SuccessFactors, for example administration of Annual Compensation, Performance, and Talent Management Processes, and administration of Learning assignments, scheduling and completions.

- Conduct regular system maintenance activities such as patching, upgrades, collaborating with vendor support team to troubleshoot issues
- Work with clients and colleagues to assess impact and recommend design changes to SuccessFactors solutions to accommodate SF upgrades and client driven enhancements.

- Implement enhancements and new features within various SuccessFactors modules, including integrations with other HR systems.

- Work with clients, vendors and team mates to gather requirements, develop & maintain specification/design documentation for system configuration, interfaces, reports, conversions, security roles, processes, SDLC documentation and user guides.

- Develop & maintain test scenarios and scripts

- Execute test scenarios and document results

- Troubleshoot and remedy application config and data defects

- Schedule and monitor Interfaces

- Design, build, test, deploy, schedule and execute HR reports
- Assist our clients and project teams implementing SuccessFactors solutions, greenfield (new implementations) and brownfield (extending live SF solutions with new processes/capabilities/modules).
- Provide training and knowledge transfer to end users and support teams as needed.
- Act as a subject matter expert for SAP SuccessFactors, staying updated on product releases, new features, and industry best practices.
- Participate in project planning, change management, and implementation activities for upgrades, enhancements and changes.
- Knowledge on SSO integration, IAS/IPS, VLS Configuration.
- Proficient in SuccessFactors import tools, methodology and best practices for mass changes and data uploads

-Perform mass changes to Employee data, and to Job, Compensation, and Organizational architecture data

Here’s what you need:

  • Minimum 1 year of HR transformation, technical support or HR process/technology consulting experience, or 5 years of equivalent industry experience
  • Minimum 2 years of SuccessFactors experience in any of the following areas:
    • Onboarding 2.0
    • Recruiting Management & Marketing
    • Compensation & Variable Pay
    • Performance & Goals Management
    • Learning Management
    • Talent Management (Succession Planning and Career Development Planning)
    • Employee Central
    • Employee Central Payroll or SAP on-prem Payroll
    • SuccessFactors Data conversion experience
    • HR Integration Experience (Functional Design and/or Integration/Tech Lead experience)
  • A Bachelor’s Degree
  • This role is in our Local ATCs (Montreal) and will require on-site work 2-3 days per week
  • English is required for this position as this role will have significant interaction with multi-national teams and clients hence English is the common language across our Global Enterprise.

Bonus points if:

  • Fluency in French and English
  • You’ve got external consulting experience
  • You know how SAP’s business development process works and you can help clients understand how SAP will help their company do more
  • You can grasp a solution, talk about its business objective, understand Agile, iterative and SDLC Methodologies and configure the solution and tools
  • You’re great at working creatively and collaboratively in a problem-solving environment

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Our Commitment to Inclusion & Diversity 

 

At Accenture, inclusion and diversity are fundamental to our culture and embedded in our core values. We are committed to creating a workforce where our people can feel comfortable, be themselves and contribute. Like Canada itself, Accenture employees represent a tremendous variety of cultures, ethnicities, beliefs, backgrounds and languages. We offer an inclusive environment regardless of personal characteristics such as ethnicity, religion, gender, sexual orientation, gender identity or expression, age or disability.  

 

Requesting an Accommodation 

 

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. 

 

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter. 

 

Other Employment Statements 

 

It is currently our objective to assign our people to work near where they live.  However, given the nature of our business and our need to serve clients, our employees must be available to travel when needed. 

 

Job candidates are not required to disclose any offence for which a pardon has been granted. 

Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing