Location

New York, New York

Shift:

Day (United States of America)

Description:

Together in Every Message!

At NewYork-Presbyterian Hospital - The Internal Communications Department serves as the heart of connection within the hospital, ensuring that every team member—from clinical staff to administrative professionals—feels informed, valued, and supported. We craft and deliver clear, compassionate messaging that fosters collaboration, celebrates achievements, and keeps our care community aligned with the hospital’s mission and values.

Through timely updates, engaging storytelling, and inclusive communication strategies, we help build a culture of trust, transparency, and belonging. Whether it’s sharing important operational news, spotlighting staff contributions, or promoting wellness and engagement initiatives, our goal is to make every message meaningful and every voice heard.

In support of the Communications vision, The Program Manager will organize, oversees, leads, and supports proactive, reactive, and crisis communications for NYP, reporting to the Vice President of Internal Communications.

This position is a Part Time 2–3 shifts per week.

Essential Job Duties

• Develops, oversees, organizes, and implements institution-wide internal communications to successfully execute Hospital programs, initiatives, strategies, regulatory requirements, and new processes.
• Works closely with and serves as a point of escalation/point person for hospital leaders and subject matter experts to provide strategic guidance, oversight, and implementation of internal communication materials across multiple channels for hospital-wide initiatives and special projects.
• Identifies key messages, audiences, communication channels, and timing for internal communications materials.
• Assesses, develops, and executes internal communications strategies for departments throughout NYP.
• Produces and edits collateral materials of high complexity and sensitivity
• Provides essential support to the Vice President of Internal Communications in the management of the Hospital’s response to emergency situations and sensitive issues.
• Initiates contact with subject matter experts and hospital leadership to develop internal communications materials.
• Liaises closely with business functions (Human Resources, Leadership, Operations, Legal, Finance, IT, Patient Services, Security and Emergency Management) to ensure alignment and compliance. Represents and presents at project meetings on behalf of the Internal Communications Team.
• Works with and manages relationships with external vendors and consultants, as necessary, to facilitate project flow and completion of project tasks.

Required Criteria:

• BA or BS in Journalism, Communications, Marketing, or related field
• 7+ years of experience in the field of Communications
• Ability to think creatively and problem solve
• Outstanding oral and written communications skills
• Ability to integrate diverse material into key messages
• Superior copywriting and editing skills
• Ability to work in detail oriented, team based, deadline driven environment
• Ability to interface with all levels of the organization
• Excellent computer skills

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

__________________

• 2024 “Great Place To Work Certified”
• 2024 “America’s Best Large Employers” – Forbes
• 2024 “Best Places to Work in IT” – Computerworld
• 2023 “Best Employers for Women” – Forbes
• 2023 “Workplace Well-being Platinum Winner” – Aetna
• 2023 “America’s Best-In-State Employers” – Forbes
• “Silver HCM Excellence Award for Learning & Development” – Brandon Hall Group

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.