Our client is a premier North American experiential marketing agency that brings bold ideas to life for world-class brands in the luxury hospitality, premium spirits, entertainment and diversified consumer goods. They specialize in large-scale activations, music festivals, and high-stakes VIP events that demand flawless execution.
We are seeking a Head of Operations to be the operational backbone of the agency—to bridge the gap between creative vision and logistical reality. This is a leadership role designed for an internal systems-thinker who can scale processes, manage a multi-disciplinary team across North America and hold teams accountable for leveraging established SOPs.
The ideal candidate is someone who can translate visionary ideas into actionable plans. You are likely a seasoned agency veteran who has lived through the organized chaos of 24/7 event cycles and is now passionate about building the infrastructure that prevents burnout. You are responsible for protecting profit margins by understanding the bill rates of both talent and vendors to sure that all projects are profitable. You don't just fix problems; you build the systems and lead teams to that ensure those problems don't happen.
If you are an astute operations & delivery leader with agency experience, we want to hear to from you!
AIP Connect believes in equal opportunity. Our recruitment consultants are committed to inclusive recruitment and selection practices and will not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation.
Accessibility: If you need any accommodations during the interview process, please let us know.
Posted Salary: Actual compensation within this range will be determined based on job-related skills, relevant experience, education, and training. This range reflects base salary only and does not include eligibility for bonus program or other benefits.
For the most accurate and up-to-date details on this role, please refer directly to AIP Connect’s careers page, as third-party sites may not reflect current information.