The Cash & Trade Proc Int Assoc Analyst is a role responsible for performing and assisting with global billing functions, projects and initiatives related to our cash management products and services. Global Billing Operations is responsible for all end-to-end distribution, investigation, and collection of invoices and statements for multiple geographies and products.  Transform our organizational structure and systems to deliver globally consistent, best in class billing experience providing client focus, consolidated points of contact, functional efficiency, and scalability.  Works directly with Account Managers, Relationship Managers, Client Delivery, Product and varying levels of Operations Management Teams to resolve and satisfy our client requests.  The overall objective is to ensure billing is completed with accuracy and on time.

Responsibilities:

• Monitor and ensure all transaction processes are executed correctly and are compliant with internal policies and controls
• Assist in the investigation, documentation and corrective action implementation of all required issues as directed
• Aid with the transition, alignment, and stabilization efforts of critical operations functions
• Assist as required for control, risk, daily activities, and transaction services projects
• Provide informal guidance or on the job training to new team members as required
• Cross-train for various internal roles within the department, and provide back-up coverage for those roles as needed
• Develop and implement operational/procedural synergies to achieve highest quality, consistent and efficient process across all regions.
• Anticipate and respond to requests for deliverables from internal and external clients and vendors
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 1-3 years of relevant experience
• Demonstrated cash and trade operations experience & knowledge
• Effective verbal and written communication skills with all levels within the organization
• Proven track record in an Operational environment
• Achieving/ Driving Results - including identifying and implementing process improvements
• Demonstrate strong work ethic, capable of disciplined self-motivation and commitment to the highest standards of professional integrity, maturity and judgment
• Proficiency with Microsoft Office and comfortable with data entry

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

• The position includes working directly with Global Billing partners inclusive of technology, Account Managers, Relationship Managers, Product managers and Finance/Reconcilement teams.  
• Perform all core billing functionality associated with end to end processing of monthly bill cycle generation.
• Participate in project work as necessary inclusive of researching the business, development of processes, procedure writing and stream lining of Billing functions. 

• Ability to interact with all levels of management on a daily basis.   
• Review processes to identify efficiencies and implement process improvements.
• Candidate must have excellent organizational, time management, and communication skills - interpersonal, written, and verbal.
• Must be highly motivated, self starter, quick learner, flexible and adaptable to an ever changing work environment while adhering to deadlines.
• Ability to work independently, as a member of the team, and have the ability to lead.
• Candidate must be detail oriented and possess strong investigation and problem solving techniques.
• Ability to multitask and work effectively under pressure to meet stringent deadlines in a high paced environment.
• Demonstrated experience working globally/internationally a plus. 
• Proven track record in Operations environment

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Job Family Group:

Operations - Transaction Services

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Job Family:

Cash Management

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Time Type:

Full time

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Primary Location:

Getzville New York United States

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Primary Location Full Time Salary Range:

$55,341.00 - $73,050.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Aug 27, 2024

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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