What you will do

The purpose of this position is to troubleshoot and be a service expert working on alarm panels, CCTV systems, and Card access systems; all the while maintaining positive relations with the customer.

How you will do it

• Locate and alleviate trouble with damaged equipment or wiring
• Service, install, troubleshoot, repair and perform maintenance and inspections on Tyco Integrated Fire & Security products
• Capable of Working on customers' networks in conjunction with their IT personnel.
• Testing and commissioning of systems.
• Service, Installation, and programming of Access Control, CCTV, and Intrusion systems.
• Training of the end-user on TIFS systems.
• Such other duties as may be assigned by the Supervisor/Manager

What we look for

Education:

• High school diploma
• Electronic Technician Certificate
• Computer Networking Courses and proficiency.
• Commitment to upgrading and continuing their education

Experience:

• Minimum of 3 years of security installation and/or service experience or equivalent.
• ULC familiarity would be a definite asset

Skills:

• Must be computer literate, have networking ability, and a good knowledge of Computer operating systems
• Mechanical aptitude and be able to use hand and power tools
• Fluent English language written and verbal skills, demonstrated superior people and telephone skills, excellent organizational skills and the ability to work well under pressure are essential
• The ability to meet deadlines and commitments and to adjust/adapt to new ideas and procedures is necessary

Other:

• Valid driver’s license.
• Must be bondable – criminal record check required.
• Company vehicle provided for company use only (includes gas/maintenance).  Driver’s abstract will be required.
• Flexibility with hours expected to work is required.

Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.