37853 Wake Forest Baptist Medical Center - Kidney Procurement: Living Donor

Full time

Yes

40

Monday-Friday 8-5

A Living Donor Coordinator manages the entire living organ donation process, acting as a crucial liaison between the donor, recipient, and a multidisciplinary medical team, handling everything from initial donor screening, education, and psychosocial support to coordinating complex medical evaluations, facilitating consent, overseeing surgical prep, and ensuring post-donation follow-up, all while maintaining strict regulatory compliance and providing empathetic support to navigate the emotional complexities of donation.

Key Responsibilities: Donor Assessment and Education: Screens potential donors, provides comprehensive education on transplantation, coordinates extensive medical/psychosocial testing, and helps manage the donor's physical and emotional journey.

Team Collaboration: Works closely with surgeons, nephrologists, social workers, dietitians, and other specialists to develop and adjust care plans. Coordination: Manages all logistics, including scheduling appointments, lab work, imaging, facilitating consent, and coordinating pre- and post-operative care for donors.

Support and Communication: Serves as the primary point of contact, offering support, reassurance, and education to donors and families before, during, and after donation, especially when delivering difficult news (e.g., donor unsuitability).

Documentation & Compliance: Ensures accurate, timely documentation and adherence to strict federal (e.g., UNOS/OPTN, CMS) and hospital regulations. Advocacy: Acts as an advocate for the donor, ensuring their well-being, rights, and understanding throughout the process.

Essential Skills &Traits: Strong compassion, empathy, and active listening. Excellent communication and interpersonal skills. Exceptional organizational and critical thinking abilities. Ability to remain resilient, positive, and detail-oriented.

Pay Range

$41.10 - $61.65

EDUCATION/EXPERIENCE:

• Graduation from an accredited School of Nursing with a Bachelor's degree in nursing required.

LICENSURE, CERTIFICATION, and/or REGISTRATION:

• Current license to practice as a Registered Nurse (RN) in the State of applicable state required.
• CCTC preferred.

ESSENTIAL FUNCTIONS:

• Adheres to the general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships and team building.
• Ensures the maintenance of the pre transplant charts, ensures compliance with documentation required by regulatory agencies. Documents the patient's plan of care and assures documentation that demonstrates the interdisciplinary nature of pre transplant patient care. Consistently uses the transplant navigator in WakeOne and ensures that it is updated as the patient moves through the phases of care. Works toward the reduction of paper documentation so that the EMR is complete and available to all caregivers in any setting.
• Coordinates pre-transplant patient education and evaluation processes. Presents patients to Selection Committee for consideration of listing for transplant.
• Assumes responsibility for call. Demonstrates the ability to accurately and timely provide information about listed patients and coordinate a transplant in collaboration and at the direction of the attending surgeon.
• Serves as a liaison with regional dialysis centers and nephrology offices for patient referrals, education, and pre transplant follow up processes. Regularly communicates with them regarding patient status during the evaluation phase.
• Maintains exemplary customer service skills by assisting customers, responding to questions, problem solving, promptly answering telephone in accordance with hospital and departmental standards, and maintaining a professional image. Demonstrates positive interpersonal relationships with co-workers and physicians.
• Engages in self-development to maintain professional and technical knowledge base and professional credentials.
• Ensures age/developmentally appropriate patient care is provided in accordance with Age specific Care Guidelines for the age group served.

SKILLS/QUALIFICATIONS:

• Excellent professional and interpersonal skills
• Clinical skills must be above average
• Proficient computer skills Outstanding customer service skills

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program