As the world works and lives faster, FIS is leading the way.  Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role:

• We are looking for initiative-taking individuals with a significant operational knowledge of CDO/CLO market and its reporting requirements.

• You will be a part of our Loan syndication and operations team which is deadline driven and requires strong focus on service quality.

• Work closely with leadership and relationship managers to provide clients with world-class services and swift problem resolutions.

About the team: 

• We bring together market-leading growth solutions and premiere operational services which primarily serve the investment bank and broker-dealer community with front-to-back best-of-breed solutions.

• Our solutions include – Loan syndication, capital market, private debt, and middle market.

• Data processing volumes require more than a billion transactions to be processed on any given product and that requires employing the latest technology stack and best of monitoring tools.

• About 2500 FIS employees around the globe working with our solutions.

• Total $1.1 Billion Annual Revenue

• 68 of our clients are FIS Top 125 clients.

What you will be doing:

• As a Managed Service Operations Assistant Manager, you should be familiar with Structured finance, CDO/CLO, Loan syndication and its life cycle.

• Acts as a Subject Matter Expert in key areas of compliance reporting and perform critical functions related to monthly reporting.

• Acts as a primary point of contact as a Trust Account Manager playing a critical role between the investment team, operation and clients.

• Managing account activities such as cash movements, Investment transactions and compliance requirements.

• Regularly interact with the global teams, client and other stakeholders within the operations and ready to provide extended coverage during the reporting periods.

• Ensure proper back up plans are in place to mitigate any unforeseen operational risks.

• May allocate and monitor daily work and establish operational objectives, work plans, and assignment delegation.

• Selects, develops, and evaluates personnel to ensure optimum utilization of the resources and efficient operation of the function.

• Create and maintain all process related documents (SoP, SIPOC, Process heat maps) and ensure they are updated, reviewed and approved periodically also maintain other MIS related to operations.

• Responsible for all aspects of a Trust Account Manager working in collaboration with the front office, middle office and back-office functions.

• Handles a team of 12-15 analysts, overseeing their daily deliverables and ensuring they are in accordance with the SLA.

What you will need:

• Bachelor’s degree or the equivalent combination of education, training, and work experience.

• Total Experience of 12+ years. Including Team Leader experience.

• Deep understanding of CLO compliance structure and thorough understanding of different terminology used in the credit agreement & collateral agreement and its interpretation.

• Working knowledge of cash reconciliations, waterfall calculations, compliance testing, financial transaction processing, data analysis, and reporting.

• Client servicing experience and excellent interpersonal skills to build high levels of customer satisfaction.

• Excellent verbal and written communication skills

• Ability to interact effectively with clients, global counterparts. Establish strong relationship with global counterparts and should be capable of handling Global Queries and Issues.

• Proficient in Microsoft Excel. VBA Macro will be an added advantage.

• Candidate should be flexible to support business in extended hours.

• Excellent communicator – ability to discuss concerns and issues with other support team.

• Collaborative – Collaborate with global teams and leadership

• Attention to detail – track record of authoring high quality documentation

• Organized approach – manage and adapt priorities according to client and internal requirements

What we offer you:
At FIS, you can learn, grow and make an impact in your career.

• Extensive Health Benefits Program along with the Family Protection Plan

• Best-in-class career mobility options across the globe

• Award-winning learning offerings for career development

• Adaptable home - office work model

• Opportunity to collaborate with global teams and clients.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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