Function

Spare Parts Sales Engineer

Supervisor

Service Sales Manager

Duties

General:

·        Responsible for technical clarification,  Quotes, Follow up, order handling in a timely manner

·        Proactively visit buying and none buying customers in SEA to promote the sales of spare parts and modernization projects

·        Data entry in the ERP system, SAP Navision

·        Project specific investigations, liaising with factory, suppliers, customers and Reps

·        Process all Spare part and Repair orders from A-Z

·        Process warranty claims and following up with customers and Reps to ensure defective parts to be returned to factory promptly

·        Monitor on delivery dates, keep customers informed

·        Frequent Communication with all our customers, Reps in SEA and factories in Europe and USA

·        Provide frequent Updates on spare part catalogue and Price Lists

·        Frequent improve current processes

·        Stick to all ISO related rules and processes

Personnel Habits

Education:

·        Technical Education with strong commercial knowledge

·        Few years’ works experience

·        Very good knowledge of MS Office software

·        Experience in use of ERP systems such as SAP and Navision

·        Export knowledge advantageous

·        Fluent in English language

·        Every other Language advantageous

·        Team oriented

·        Communicative

·        Balanced

·        Dynamic

·        Independent

·        Flexible

·        Willing to learn

·        Willingness to work flexible hours

·        Willingness to travel in Asia

·        Working under pressure

Who we are: 

Coperion is an industry leader in compounding and extrusion, feeding and weighing, bulk material handling and service, bringing a wealth of know-how and experience to the market. Customers benefit from Coperion’s divisions of Polymer, Equipment & Systems, and Service that are optimally networked on a global basis to offer ultimate support in the design, manufacturing and implementation of ideal systems. Staffed by engineers, chemists, technicians and a variety of industry experts, these Divisions form a powerhouse of process solutions for their customers. Coperion is an Operating Company of Hillenbrand.

Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow™ — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com.

EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.  Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities.  If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] .  In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.  At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".