• Build relationships and dialogue with client's Partner Development Managers (PDMs).
• Conduct field office hours.
• Support partner selection and empowerment by facilitating access and engagement with skilling programs .
• Arrange periodic communications.
• Perform partner outreach (1:1 and 1: many).
• Proactively engage and educate internal and external stakeholders on program offers and benefits to drive adoption and retention.  
• Promote local events and activities that highlight skilling opportunities and outcomes.
• Identify partner success stories and program impact and shares them with internal team.
• Provide partner feedback and showcases wins to internal and external stakeholders.
• Escalate and resolve tooling and reporting issues that affect sales performance and partner satisfaction.
• Use and maintain CRM and internal sales process to track and report on account activities and progress.
• Develop skills and knowledge continuously to stay updated on market trends and partner needs.

• At least 2 years of experience in IT Sales and/or Partner Channel Support .
• Familiarity with the IT and cloud-based technology industry. 
• Demonstrated sales performance with quota attainment and promotion based on sales impact. 
• Ability to work on complex projects by following a well-defined process with multiple steps. 
• Strategic vision and persistence in making follow-up calls, leaving voice mails, coordinating appointments, and presenting metrics. 
• Patience and professionalism in interacting with pre-defined Customers/ Partners and delivering a strong onboarding experience. 
• Strong English and Cantonese language proficiency, written and verbal communication skills.
• Bachelor's degree holder preferred.
• Microsoft Fundamentals certification – preferred. 

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