Overview

Directs performance improvement and innovation activities, project management, special projects and initiatives identified by the senior leadership on behalf of the President/Chief Executive Office for various strategic business units (SBU's) across VNSNY. Leads the design and implementation of performance and innovation initiatives providing corporate oversight of these various improvement initiatives. Guides departmental staff in working with the various SBU's to improve quality and compliance throughout VNSNY. Works under general direction.

Compensation Range:$137,800.00 - $183,800.00 Annual

• Develops trusting relationships with VNSNY senior leadership. Acts as a resource for improvement initiative design and implementation. Oversees the work of project teams to ensure the effective implementation of process improvements and outcomes measures and establishment of performance targets. Acts as a subject matter expert for performance and innovation initiatives and projects. • Participates in Enterprise short and long range strategic planning by providing analyses on organizational quality and productivity initiatives and making recommendations for performance and innovation. Works with senior leadership in the development of annual strategic objectives. • Works with senior leadership to develop plans for the implementation of quality/productivity improvement goals/targets. Provides assistance/guidance as directed for the development of department/program/affiliate annual goals and ensures alignment with the Enterprise’s strategic objectives. • Drives innovative approaches to health care delivery and management opportunities through impact analysis, project management and implementation support. • Provides oversight of the defining of core processes and current states for redesign projects and directs department with solution design. Drives the development of business case for improvement initiatives. • Provides oversight and/or organizes and manages activities in defining project scope, developing project plans, and ensuring forward momentum of projects toward stated goals. Identifies and responds to changing project circumstances and communicates issues to project leadership. • Monitors results against performance targets and meets with senior leadership to review findings and provide recommendations for improvement. Works with senior leadership and their project teams to develop corrective action and plans for implementation. • Demonstrates department’s commitment to excellent customer service through prompt response to all internal and external customers. Represents the department’s capabilities and mission effectively to internal and external customers and vendors. • Directs the creation and delivery of presentations on project status and/or outcomes to senior leadership. • Plans, organizes and supervises the day-to-day operations of the department. • Performs all duties inherent in a senior managerial role. Approves staff training, hirings, promotions, terminations and salary actions, prepares and ensures adherence to the department budget. • Participates in special projects and performs other duties as assigned.

Qualifications

Education:
Master's Degree in Business Administration, Public Administration, related field or equivalent work experience required

Work Experience:
Minimum of seven years project management, process improvement experience including at least three years in a management role required Thorough knowledge of performance improvement / lean process improvement principles, workflow and organizational analysis techniques and a strong knowledge of financial analysis required Excellent leadership, project-planning skills required Proficient financial/analytical/quantitative skills and verbal/written communication skills required Proficient personal computer skills, including MS applications required Knowledge of the health care industry preferred