Director of Operations

Posted:
10/14/2025, 6:39:36 AM

Location(s):
Maryland, United States ⋅ Baltimore, Maryland, United States

Experience Level(s):
Senior

Field(s):
Customer Success & Support ⋅ Operations & Logistics ⋅ Sales & Account Management

Welcome to Halperns Steak & Seafood!  We are excited that you are thinking about opportunities with us, and we have an amazing story to share.  Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...

Director of Operations

Baltimore, MD

Welcome to Halperns’! The dedicated employees who work at Halperns' are passionately committed to this business and the customers they serve. Being part of Halperns' means being part of something important, something unique, and something special. This commitment is made clear by the superior meat and seafood specialty products we distribute.

There's a seat at our table for you…

What we offer:
Medical, Prescription Drug, EFAP Benefits after 30 days of employment
Dental, vision and other voluntary plans
Pre-Tax Saving Accounts
Profit Sharing
Family culture and career advancement opportunities
 

Essential Functions:

Leadership

  • Serves as a resource and servant leader.  Creates an environment that stimulates achievement, creates opportunities, and sets an expectation for teamwork and success. 

  • Interviews, hires, trains, and retains management staff.  Conducts performance monitoring of staff, initiates follow through with disciplinary action and termination in consultation with Human Resources when appropriate for the department.  

  • Mentors, motivates, and develops staff and acts as a role model and resource to them.  Works with Warehouse and Transportation Leadership to identify and develop future warehouse/transportation leaders.

  • Adheres to the mission and cornerstone values and applicable practices of the organization.

Operations and Efficiency

  • Responsible for the accountability and overall performance of divisional initiatives, including complete and accurate customer order shipment, accurate transport and delivery of Halperns’ Steak & Seafood products; quality and inventory standards and salvage; system and other audits; and the general maintenance and management of the division.

  • Maintains division route growth plan knowledge and its effect on the operations systems and personnel requirements.  Collaborates with the local transportation supervisors on route placement plans to maximize warehouse efficiencies and transit/delivery departure requirements.

  • Collaborates with Corporate Warehouse leadership and Division General Manager to create, review and implement divisional policies and procedures.

  • Collaborates with department heads to coordinate warehouse activities with other functions including production, sales, administration, purchasing and safety.

  • Works with department leadership and their staff to develop creative plans for operations systems and procedures that will improve customer service, safety, efficiency, accuracy, product care, sanitation, and employee morale.

  • Ensures training requirements and tracking are complete for all warehouse and transportation employees.

  • Maintains accountability for the acquisition, trial, evaluation and repair of equipment, supplies and resources utilized in the warehouse.

  • Maintains relevant and updated knowledge and technical aptitude on current operations systems in order to utilize this knowledge to make educated, data driven decisions in every day and emergent operational crisis.

  • Performs other duties as assigned.

Knowledge / Skills / Abilities:

  • Broad knowledge of logistics and warehousing operations and compliance

  • Must have excellent written, verbal, organizational and communication skills as well as problem-solving capabilities.

  • Must have ability to prepare and deliver presentations and speak at minor functions as a departmental representative.

  • Must have the ability to multi-task, prioritize and be able to work independently or within a team environment.

  • Must be able to perform fundamental mathematical functions including concepts of  basic algebra and geometry.

  • This position requires excellent mentoring, good listening and supervisory skills to oversee the day to day operations of the department. 

  • Must have good time management and organizational skills.  

  • Acts as a change agent.  

  • Develops solutions to complex problems that require the regular use of ingenuity and innovation.  Ensures solutions are consistent with organization objectives.

Equipment / Tools / Technology:

  • Desktop or laptop computer 

  • Networked printer/copier/facsimile machine

  • Google Apps (Chrome, Gmail, Calendar, Docs, Sheets, Slides, Drive, etc...)

  • Microsoft Office products (Excel, Word, PowerPoint, Internet Explorer)

  • Telephone & voicemail

  • Warehouse Management software and equipment

  • Infor/MPC budgeting and reporting software

You are required to provide your most recent employment experience for your application to be considered complete.

BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU, MATTERS TO US!

Halperns' Steak & Seafood values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Halperns' Steak & Seafood customer to provide a letter of support from their management if they are selected for the interview process.

Equal Employment Opportunity is a matter of policy at Halperns' Steak & Seafood. and we are committed to a work environment in which all individuals are treated with respect and dignity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability.  If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [email protected] and use the words “Accommodation Request” in your subject line.