Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks and digital displays. As an eleven-time winner of EPA’s ENERGY STAR® Partner of the Year Award for Sustained Excellence, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices and operations.

People | Excellence | Change | Integrity | Co-prosperity

Role and Responsibilities

The Demand Fulfillment Manager is critical in supporting and analyzing supply chain and financial data to optimize operational efficiency and revenue forecasting. This role bridges between Shipment and Finance, and works closely with various teams, including Logistics, Packaging Centers, and individual Account teams, to process Customer Orders, Monitor Shipments, and ensure On-Time Delivery, however also with Accounts Receivables and Accounting, and Sales Finance on Revenue Tracking, Pricing Discrepancy, Invoice Reconciliation, and Month-end Closing. This role requires strong problem-solving skills, working independently, and a proactive approach to identifying and executing solutions.

The role supports the Sr. Manager of Demand Fulfillment Team, ensuring data-driven decision-making and process improvements.

•  Manage highly visible reports.

• Evaluate supply-demand alignment by analyzing customer orders, inventory availability, and sell-in/sell-out trends.

• Analyze financial data, shipping plans, supply status, and customer demand to provide actionable insights.

• Monitor and report on key supply chain KPS, including order fulfillment rates, backlog trends, and revenue target achievement rates.

• Implement data automation tools, macros, and reporting dashboards to streamline SCM and revenue tracking.

• Monitor pricing discrepancies and provide analytical insights to the team on billing/invoice discrepancies, offering financial adjustments support and recommendations.

• Support the Month-end Closing Process and Auditing regarding the customer order handling process.  

• Utilize advanced analytics techniques to assess and improve current processes, identifying optimization opportunities.

• Coordinate with various teams and develop new business models for large projects related to supply chain management.

Skills and Qualifications

• Bachelor's Degree with 6+ years’ experience, preferably in Supply Chain Management, business or operations management, or equivalent.

• Ability to work independently and in a team setting, solve problems proactively, and execute solutions effectively.

• Strong analytical and data interpretation skills, with experience in supply chain or financial analysis.

• Experience using supply chain management, enterprise planning, or financial planning systems is highly desired. (SAP, etc.)

• Excellent communication skills to translate data insights into actionable business strategies.

• Scripting skills and strong knowledge of a programming language. Data Engineering/Data Operations experience is a plus.

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Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.  In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and  provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or [email protected] for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.