Warehouse Manager

Posted:
7/9/2024, 5:00:00 PM

Location(s):
Ontario, Canada ⋅ Cornwall, Ontario, Canada

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Operations & Logistics

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Summary
The Group Manager Logistics II is is typically responsible for multiple locations for one large customer or multiple customer accounts with approximately $8M to $11M in operating revenue taking into consideration business complexity. It includes the management and improvement of services provided to the customer(s), as well as the development and implementation of customer performance measurements. May assist with business development initiatives and new locations startups. This position is responsible for leading, guiding, training and directing Logistics Managers (LM), Senior Logistics Managers (SLM), and/or Group Logistics Managers (GLM). This position has profit and loss responsibility for assigned account(s).
All work is subject to review by the DCL and Ryder Corporate Process Owners such as Finance, Human Resources, Safety, etc. Error could result in customer dissatisfaction, loss of inventory, loss of profit, safety or security incident.

Why Ryder

  • Competitive salary and benefits

  • RRSP and stock options

  • Ryder perks and discounts

  • Development Opportunities

Compensation

The salary for this role ranges from 115,000-125,000 plus a bonus plan

Essential Functions

  • Identify and/or solve operational issues with the account(s) by implementing continuous improvement and LEAN initiatives, to strengthen team unity, goals, productivity and results.

  • Manage one or more customer account(s) to meet established metrics and performance expectations. Manage the customer relationship and identify potential opportunities for business growth.

  • Ensure financial objectives are met and grow revenue for assigned account(s).

  • Supervise, develop and manage performance for assigned employees and maintain a positive employee relations environment at assigned account(s).

  • Hire, train, supervise, and coach/mentor direct reports and management team.

  • Maintain a proactive safety program within the account(s) consistent with company policy in order to provide a safe and secure work environment.

  • Manage the profit and loss statements for assigned account(s) and implement actions as needed.


Additional Responsibilities

  • Performs other duties as assigned.


Skills and Abilities

  • Excellent problem solving skills, use of formal Root Cause Countermeasure Systems preferred

  • Excellent oral and written communications skills with demonstrated leadership capabilities

  • Strong organization, analytical and computer skills

  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

  • Ability to create and develop an inclusive and engaged work environment across the enterprise

  • Effectively guide profit and loss actions using current data sets

  • Ability to work independently and as a member of a team

  • Flexibility to operate and self-driven to excel in a fast-paced environment

  • Capable of multi-tasking, highly organized, with excellent time management skills

  • Detail oriented with excellent follow-up practices

  • Demonstrated knowledge and understanding of warehouse operations/solutions, distribution, transportation and carrier management at a strategic leveladvanced preferred

  • Knowledge of Warehouse Management Systems (WMS) .
    advanced preferred

  • Knowledge of OSHA required; DOT and Hazmat knowledge based on the account(s)advanced required

  • Knowledge of Lean principles, systems and tools advanced required


Qualifications

  • Bachelor's degree in business, logistics, supply chain or an additional two (2) years of relevant work experience required

  • Master's degree preferred

  • Six (6) years or more relevant experience in supply chain, logistics, warehouse or industry related field. required

  • Five (5) years or more managing, leading and developing direct reports required

  • Five (5) years or more managing large multi-level teams preferred

  • Four (4) years or more Profit & Loss responsibility preferred

  • Four (4) years or more demonstrated experience developing and implementing complete logistics solutions and project management skills required

  • Three (3) years or more prior experience in leading teams in a LEAN work environment preferred

  • Two (2) years or more customer interaction required

  • Two (2) years or more managing customer KPIs required

  • Two (2) years or more experience providing customer and senior level management presentations preferred

  • Some sales experience preferred

  • Some multi-client experience preferred

  • Demonstrated knowledge and understanding of warehouse operations/solutions, distribution, transportation and carrier management at a strategic level. advanced preferred

  • Knowledge of Warehouse Management Systems (WMS) .
    advanced preferred

  • Knowledge of OSHA required; DOT and Hazmat knowledge based on the account(s). advanced required

  • Knowledge of Lean principles, systems and tools. advanced required


Travel
40-50%

DOT Regulated
No

#LI-JG

Job Category

Logistics

Ryder is an equal opportunity employer. We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.

In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process.  Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you.  If you require assistance in order to apply please contact us at 226-213-4040.
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Ryder est un employeur offrant l’équité en matière d’emploi.  Nous valorisons la diversité et l’inclusion en milieu de travail et nous encourageons tous les candidats qualifiés à postuler, y compris les femmes, les minorités visibles, les autochtones et les personnes avec un handicap. (L'emploi du genre masculin dans ce texte ne se veut pas discriminatoire et n'a pour but que de l'alléger)

Conformément à son engagement envers la diversité et l'inclusion, Ryder accueille et encourage les candidatures de personnes handicapées. Des accommodements peuvent être proposés sur demande pour les candidats qui participent à toutes les sphères du processus de recrutement, de sélection et d'évaluation.  Si vous nécessitez un accommodement, veuillez informer le représentant des ressources humaines de la nature de l'accommodement souhaité afin que nous puissions discuter de vos besoins avec vous.  Si vous avez besoin d'assistance pour postuler, veuillez nous appeler au 226-213-4040.

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