Posted:
8/22/2024, 11:42:35 PM
Location(s):
City of Westminster, England, United Kingdom ⋅ England, United Kingdom
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support ⋅ IT & Security
Security Officer
Reporting of the role
This role reports to Head of Security
Shift
12 hours (4 x days, 4 off, 4 x nights, 4 off)
2,592 hours per year
Licences Required
Must hold a valid SIA Frontline Officer licence.
Must hold a valid SIA Public Space Surveillance (CCTV) licence.
Access Control - To control ingress and egress for staff, guests and contractors from site. This requires the use of technology provided as well as personal confidence and experience within the industry.
Security - Protecting our people and property from unwanted individuals, unauthorised access, damage and any form of disturbance. Conduct regular patrols and reporting abilities of a high standard.
Emergency Procedures - Must be experienced and confident in emergency situations such as evacuations, disturbances and building lockdowns.
Legislation – Must have a thorough and clear understanding of legislation when dealing with unwanted guest, protestor and stalkers e.g section 68 – aggravated trespass.
Technology & Helpdesk – Experienced using up to date technology and managing a 24/7 security helpdesk for nationwide requests relating to access control and linked technology needs. Creating and developing efficient processes with focus on exceptional customer service, delivered by the team.
CCTV - Use of CCTV and basic IT skills are crucial to this role.
Report Writing - Candidate should have exceptional reading and writing skills and be proficient in using both MS office as well as in house software. Being clear & concise in this role is vital.
Communication Skills – Must have communication skills to deal with people in any given situation. Be able to assimilate and pass on key information where required.
Customer Service - To meet & greet people coming in to Global, including high profile visitors. Requires great inter-personal skills as first point of contact & usually the face of the business.
Work Ethic - In this role, time keeping of the highest standard is crucial. Working to the best of your ability at all times as an individual and within a team is a key aspect of this role and something expected from all Global Staff.
Decision Making – Must display the ability to make decisions using the training and guidance provided and sometimes operate within limited time frame.
Teamwork – Must be able to operate in a team and be motivated to keep improving themselves and also give positive input in order to improve processes in relation to their role.
Everyone is welcome at Global
Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can’t possibly serve our diverse audiences without first nurturing and celebrating it in our people and that’s why we work hard to create an inclusive culture for everyone. We believe that diversity will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you.
We will always seek to make appropriate adjustments to the recruitment process and workplace to be fully inclusive to people with different needs and working styles. If you require us to make any reasonable adjustments for you or to disclose a condition, please email [email protected]m
Website: https://global.com/
Headquarter Location: London, England, United Kingdom
Employee Count: 1001-5000
Year Founded: 2007
IPO Status: Private
Industries: Broadcasting ⋅ Media and Entertainment ⋅ Music ⋅ News