Roles & Responsibilities

• Review and evaluate the training programs for the team to ensure 100% procedure and standard understanding for all team members.
• Have calibration calls with the client POC's to align on the standard knowledge and risk appetite and escalation standard.
• Create training material and impart process related training.
• Maintain and upgrade the product quality standards.
• Conduct audit, identify and analyze errors.
• Perform root cause analysis and work out and implement corrective actions for the non-conformance product and provide coach to the relevant analysts.
• Work out on quality control plan and report the Operation Management team for implementation.
• Monitor the effectiveness of the action implemented and suggest on adjustment. Identify and suggest process improvements for products as an SME (subject matter expert)
• Identify and drive continuous improvement and drive execution by closely working with relevant stakeholders. (Client, Operation, Business Transformation)

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Job Qualifications

• Bachelor’s degree/University degree/equivalent degree
• Fluency in both Mandarin and English language is essential for this role
• Minimum 3-4 years experience in AML or compliance or quality control or audit or fraud risk management within financial institution
• With fundamental knowledge about AML and Sanctions regulations, risks and typologies etc.
• Strong analytical skills and communication skills
• Consistently demonstrates clear and concise written and verbal communication • Attention to detail and intermediate problem-solving skills
• CAMS certification is a plus

About Accenture

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