Primary City/State:

Arizona, Arizona

Department Name:

Tx Services-Donor Call Center

Work Shift:

Varied

Job Category:

Clinical Care

Great careers are built at Banner Health. There’s more to health care than doctors and nurses. We support all staff members as they find the path that’s right for them. Apply today, this could be the perfect opportunity for you.

This is an exciting opportunity to be apart of the Transplant team. As the Organ Placement Coordinator, you will take call for organic transplant programs for both campuses of BUMCP and BUMCT.

This is a full time opportunity. Expected hours are 3/12s, rotating day and night shift. Weekend rotations are required in this role. Enjoy a weekend shift differential and an 18%-night shift differential when applicable. 

University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics.

POSITION SUMMARY

This position provides coordination and communication of all aspects of organ donor offers for the Banner University Medicine Division which currently involves 8 Medicare approved transplant programs. Screens and evaluates potential organs for transplantation in conjunction with the transplant surgeon. This requires a flexible work schedule as shifts range from day time to night- time including weekends. Provides organ recovery and coordination services to all transplant disciplines including heart, lung, liver, kidney and pancreas.

CORE FUNCTIONS
1. Coordinates, evaluates, documents, and communicates all donor organ referral calls.

2. Consults and discusses organ suitability with on-call transplant surgeon/team.

3. Requests additional laboratory testing and/or donor management changes as directed.

4. Coordinates donor management and recovery process with other transplant staff members and host organ procurement organization.

5. Appropriately utilizes electronic records including DonorNet, EPIC, and transplant database (OTTR).

6. Provides feedback, written and verbal, to all related persons within 24 hours of recovery and transplantation.

7. Keeps current with existing policies and procedures and abides by UNOS (United Network for Organ Sharing) and CMS policies.

8. Demonstrates initiative in improving working relationships with OPO personnel and Banner transplant team members.

9. Works independently to coordinate excellent patient care for those on the transplant waiting lists at Banner Tucson and Phoenix which encompasses 8 individual clinical programs. Care coordination is done in accordance with OPTN/UNOS regulations which requires a response within 1 hour of the organ offer. Internal customers include patients, members of the multidisciplinary transplant team including physicians and surgeons as well as OR personnel and ancillary staff at both campuses. External customers include patients, family members, transportation and logistics staff, staff at local and national organ procurement organization as well as UNOS personnel.

MINIMUM QUALIFICATIONS

Minimum of four years experience in healthcare or hospital or laboratory technician roles is required. Requires thorough understanding of medical terminology and interpretation of basic organ function vital signs/labs. Demonstrated excellence in communication and customer service skills. Ability to multi-task under pressure and appropriately prioritize actions to accomplish goals. Ability to work independently with minimal supervision. Demonstrated proficiency in computer skills.

PREFERRED QUALIFICATIONS

Medical Assistant and/or Patient Care Technician experience. Experience working in organ donation and transplantation in either an OPO or Transplant Center.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

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