Role Summary

Our mission at HubSpot is to help millions of organizations grow better. As intelligent automation, AI, and agents become embedded in everyday workflows, this role helps ensure those systems feel intuitive, trustworthy, and scalable.

As a Senior Product Designer I on the Agent Platform team, you’ll shape how automation is discovered, managed, and understood across HubSpot. You’ll work on complex, cross-product experiences that clarify mental models, elevate interaction quality, and make intelligent workflows feel understandable and in control.

What You’ll Do

• Own significant portions of core automation management and oversight experiences, partnering with senior designers on broader strategy
• Define and refine mental models that help customers understand how automation, AI-powered steps, and agents behave.
• Create scalable interaction patterns for navigating, inspecting, and troubleshooting complex, data-rich systems.
• Translate technical capabilities into clear, actionable user experiences in close partnership with Product and Engineering.
• Prototype and test sophisticated interface concepts to validate usability, clarity, and trust.
• Partner cross-functionally to drive coherence across product surfaces and ensure automation experiences feel unified.
• Contribute to long-term UX strategy for intelligent workflows and influence design quality beyond your immediate scope.

What You’ll Bring

Required Qualifications

• 5+ years of product design experience in complex SaaS, platform, or systems-based environments (or equivalent experience).
• Strong systems thinking and demonstrated expertise in interaction design for complex interfaces.
• Experience designing management, admin, platform, or data-heavy experiences.
• Ability to navigate ambiguity and bring clarity where definitions and patterns are still emerging.
• Experience partnering closely with product managers and engineers to ship high-quality solutions.
• Strong communication skills and the ability to articulate clear points of view backed by research and rationale.
• A portfolio showcasing shipped work on complex, cross-functional problems (password-protected portfolios welcome).

Nice-to-Have Qualifications

• Experience designing agentic automation systems, workflow tools, or AI-driven product experiences.
• Experience contributing to or evolving a design system across multiple product areas.
• Comfort shaping strategy in addition to crafting detailed interaction flows.

Where You’ll Work

• Location: United States  (Eastern Time Zone)
• Work location preference eligibility: Remote
• Travel: Minimal travel expected

Application Requirements

• Applications must be submitted in English.
• No application deadline at this time.
• A portfolio is required (password-protected links accepted).
• Cover letters are not required.