Application Tech Support Practitioner

Posted:
11/15/2024, 4:00:00 PM

Location(s):
Bengaluru, Karnataka, India ⋅ Karnataka, India

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
DevOps & Infrastructure ⋅ Software Engineering

Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Cloud Automation DevOps
Good to have skills : DevOps for SAP, Infrastructure As Code (IaC), Docker Kubernetes Administration
Minimum 2 year(s) of experience is required
Educational Qualification : Graduation mandatory

About the Role: We are seeking a highly motivated and experienced DevOps Engineer to join our team and lead the automation of our infrastructure across multiple cloud platforms. You will be responsible for implementing and maintaining Infrastructure as Code (IaC) using Terraform, integrating it with Jenkins for CI/CD pipelines, and ensuring the smooth deployment and management of our applications in cloud environments like Azure and GCP. You will also be instrumental in troubleshooting issues, optimizing infrastructure, and implementing monitoring tools for observability. Responsibilities: CI/CD: Design and implement CI/CD pipelines using Jenkins, including pipelines, stages, and jobs. Utilize Jenkins Pipeline and Groovy scripting for advanced pipeline automation. Integrate Terraform with Jenkins for IaC management and infrastructure provisioning. Infrastructure as Code (IaC): Develop and manage infrastructure using Terraform, including writing Terraform tfvars and modules code. Set up IaC pipelines using Terraform, Jenkins, and cloud environments like Azure and GCP. Troubleshoot issues in Terraform code and ensure smooth infrastructure deployments. Cloud Platforms: Possess a deep understanding of both Google Cloud and Azure cloud platforms. Experience with managing and automating cloud resources in these environments. Monitoring & Logging: Configure and manage monitoring tools like Splunk, Grafana, and ELK for application and infrastructure health insights. GitOps: Implement GitOps practices for application and infrastructure configuration management. Scripting and Automation: Proficient in scripting languages like Python and Bash for automating tasks. Utilize Ansible or Chef for configuration management. Configuration Management: Experience with configuration management tools like Ansible and Chef. Containerization: Working experience with Kubernetes and Docker for containerized application deployments. Knowledge of Helm charts and their application in Kubernetes clusters. Collaboration and Communication: Work effectively in a collaborative team environment with developers, operations, and other stakeholders. Communicate technical concepts clearly and concisely. Qualifications: 4-7 years of experience as a DevOps Engineer or similar role. Strong understanding of CI/CD principles and practices. Proven experience with Jenkins, including pipelines, scripting, and plugins. Expertise in Terraform and IaC principles. Experience with at least one major cloud platform (Azure or GCP preferred). Familiarity with monitoring and logging tools like Splunk, Grafana, or ELK. Experience with GitOps practices. Proficiency in scripting languages like Python and Bash. Experience with configuration management tools like Ansible or Chef. Hands-on experience with Kubernetes and Docker. Knowledge of Helm charts and their application in Kubernetes clusters. Excellent communication and collaboration skills. Fluent in English.

Graduation mandatory

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com 

Equal Employment Opportunity Statement


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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing