Posted:
7/30/2024, 7:44:58 PM
Location(s):
Lisbon, Portugal ⋅ Lisbon, Lisbon, Portugal
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Job Description:
DXC Technology is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. DXC Technology serves nearly 6,000 private and public sector clients across 70 countries.
We are reinforcing our Workplace Division with a Field Support Technician:
What we are looking at:
Good oral and written communication skills in local language and English
Good interpersonal skills
ServiceNow ticket handling
Knowledge of Microsoft Windows and Apple operating system
Assistance of End User assigned IT devices and software
Standard and non-standard Hardware devices (monitors, printers, etc)
Perform basic Hardware support for Desktop and Laptop
RAM upgrade
Keyboard exchange
SSD or HD replacement
Assistance on Software related issues
Microsoft Office 365 Suite
Software Deployment
Smart hands experiences for any support team including but not limited to: MFP, Standalone, Network Printers and Scanners including toner replacement, Servers and storage
Smartphones and Portable devices experience
Meeting room support (Audio and Video equipment)
Network cable and patching, Wi-Fi network, router, HUB and Switch
Asset Management
Knowledge base and manuals maintenance
Stock management
End user training and education
In client office 100%
What we offer:
Full-time employment contract
Numerous opportunities for personal and professional development and advancement within the company by taking part in interesting and challenging projects
Modern and friendly work environment with open door policy
Professional technical and soft skill training programs (internal DXC Learning, DXC Partners Network and certification program);
Opportunity to learn and evolve within a team of experienced colleagues
Competitive compensation package adjusted to candidate’s experience and qualifications
Flexibility in work arrangement
Come and join us on our Digital journey
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
Website: https://ioscm.com/
Headquarter Location: Newcastle Upon Tyne, Newcastle upon Tyne, United Kingdom
Year Founded: 2012
Industries: E-Learning ⋅ Education ⋅ Logistics ⋅ Procurement ⋅ Supply Chain Management ⋅ Warehousing