Receptionist

Posted:
10/2/2024, 10:55:29 AM

Location(s):
New York, United States ⋅ New York, New York, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

Who We Are

UnitedMasters is building a marketplace that connects artists, brands and fans - empowering artists to earn and grow. UnitedMasters has taken the bold step of building a music distribution service that, radically, puts artists first - disrupting the legacy music business by letting up-and-coming artists distribute their music directly to fans through streaming services while maintaining ownership of their master recording rights and up to 100% of royalties. Through the combination of UnitedMasters’ music distribution platform and its deep ties to brands, UnitedMasters enables independent artists and change-makers to grow and earn unlike any other platform.

The UnitedMasters team is made up of musicians, marketers, engineers, and storytellers with backgrounds from YouTube, SoundCloud, Pandora, Facebook, Uber, Dropbox, Complex, VICE, and more. We work hand in hand with the award-winning creative teams that forge those innovative partnerships at Translation (our in-house creative advertising agency).

We are looking for a Receptionist to join UnitedMasters! Please note that this role is required to be in the office five (5) days a week.  


What You'll Do

  • Greet clients, visitors, and staff with a positive and helpful attitude
  • Maintain a clean and organized reception area, ensuring it reflects our creative and professional brand image
  • Ensure conference rooms are kept tidy and assist with conference booking as needed 
  • Answer main phone line as needed and route calls/messages to the appropriate staff member
  • Manage incoming mail and packages
  • Assist with event logistics such as setting up internal events, special client meetings, and coordinating client lunches 
  • Maintain workplace security and safety by managing visitor flow and ensuring all guests are checked in and attended to

Knowledge, Skills and Abilities

  • Strong organizational skills, attention to detail, and the ability to ensure that various administrative tasks are completed in an effective and efficient manner
  • Possess deep appreciation and sensitivity towards people, culture, and values
  • Ability to handle confidential and sensitive information with tact, diplomacy, and discretion
  • Prior experience working with google suite     
  • Strong verbal and written communication skills 
  • Ability to interact with multiple levels of leadership, clients, and artists in a professional manner
  • Flexibility and adaptability in dealing with rapidly changing priorities and schedules 
  • Friendly, outgoing, and proactive with the ability to stay calm under pressure in a fast-paced environment

Minimum Qualifications

  • 3+ years of administrative and/or reception experience in a creative or corporate environment
  • High school diploma or equivalent  years of experience

Preferred Qualifications

  • 1+ years experience working in a customer service environment
  • 1+ years of experience assisting with managing projects/or programs

 

About UnitedMasters, Inc.

UnitedMasters Inc. represents the creative solutions company, Translation, and the leading software and services platform for independent creators, UnitedMasters. UnitedMasters enables ownership, exposure, and new paths for financial return for independent creators, while Translation helps brands leverage the power of contemporary culture to achieve transformational growth. Combined, UnitedMasters, Inc. is the world’s leading marketplace for cultural capital, connecting independent artists and brands to realize a future in which all creators own their future. Backed by Alphabet, Andreessen Horowitz, and Apple, UnitedMasters, Inc. is reimagining how brands and artists come together to tell their stories, build profitable growth, and push culture forward.

Hourly Hiring Range: $24.00 - $26.00

Our hiring ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide (e.g. bonus, stock options, 401(k) match, etc.)

Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.  We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. 

The range above is for the expectations as laid out in the job description, however we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted.  If that ends up being the case, the updated salary range will be communicated with you as a candidate.

The salary range above is for the NY/CA.  As a company, we have a location based strategy, which means the salary range could be lower or higher than this if the role is hired in another location.