The University of Nevada, Las Vegas (UNLV) appreciates your interest in employment. We ask that you keep in mind the following when completing your application:  

• Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.  
• Required attachments are listed below on the posting. Your application will not be considered without the required attachments.  
• Please note that applications must be submitted prior to the close of the recruitment.

Once a recruitment has closed, applications will no longer be accepted.  If you need assistance or have questions regarding the application process, please contact Human Resources at (702) 895-3504 or [email protected].

Job Description

The University of Nevada, Las Vegas invites applications for Manager of Data Services, Information Technology [R0148862].

ROLE of the POSITION

The Data Services Manager provides leadership and operational direction for the Data Services unit within the Office of Information Technology (UNLV IT). The Manager is responsible for oversight and direct management of technical staff, ensuring procedures and processes are in alignment with support requirements and agreed upon service levels, communicating service-impacting events, and for the management and planning of data services deliverables. The Manager must also demonstrate a commitment to organizational values and be able to assist staff in reflecting the value of service in day-to-day activities. The Manager is actively involved in service strategy, design, transition, and operational planning and execution. The manager also contributes to project planning, which includes business analysis, resource management, and communication. The Manager is also responsible for providing appropriate metrics and reports for maximizing the efficiency and effectiveness of services and to inform improvement plans. The role also involves budget planning and resource management, focusing on cost-effective data solutions.

Under the leadership of the Manager, the unit collaborates with Enterprise Systems and other units within UNLV to define enterprise data strategy, infrastructure, and governance to optimize the business intelligence, analytics, and data integration value delivered to customers. Enables business insights to support the growth and operational effectiveness of a best-in-class, leading-edge organization that enables data-driven decision-making.

This position supports students and student success by providing data services, as well as the data platforms that enable student services across campus.

Customer Service Expectations: This position is responsible for maintaining a customer-focused approach in all duties, ensuring professional, timely, and effective interactions with internal and external stakeholders. To provide excellent service the employee will: listen to customers and understand their needs; help customers solve problems; demonstrate an eagerness to help; exhibit a professional disposition; be approachable, respectful, and team-oriented; take ownership of inquiries and assignments; provide updates for customers; and be familiar with the basic operations of the university in order to understand customer needs better.

PROFILE of the OFFICE OF INFORMATION TECHNOLOGY

With a focus on excellent customer service, UNLV Information Technology (UNLV IT) provides a full range of IT services, from leadership and enterprise solutions to training and support, for our students, faculty, and staff. 

As a partner in teaching, learning, research, and administration at a Top-Tier university, we are seeking team members who value innovation, collaboration, and excellence. We believe that every person brings unique experiences and perspectives that strengthen our team and help us serve UNLV’s broad community with empathy, which is a key to our success.  

Applicants seeking a values-driven environment that celebrates individuality and that are committed to service are highly encouraged to apply. 

MINIMUM QUALIFICATIONS

This position requires an earned Bachelor's Degree from an accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA) and a minimum of six (6) years of related professional experience with at least four (4) years showing a progression in responsibilities and five (5) years of related supervisory experience supervising staff in a technical environment.

Experience in a higher education environment or a large enterprise environment is preferred.     

In addition, industry certification in Data Management and industry certification in Data Governance are preferred.

Credentials must be obtained prior to the start of employment.

The incumbent must have specific knowledge, skills, and abilities in the following areas:

KNOWLEDGE, SKILLS, & ABILITIES

Required

Leadership

• Significant experience as a manager of technical professionals and projects within a technology environment.

• A commitment to staff development and the skills necessary to provide mentoring and support for continuous career development.

• Excellent customer service skills as demonstrated by the ability to work directly with constituents and vendors to understand and resolve functional and/or technical issues and concerns and meet customer needs.

• Demonstrated ability to work collaboratively and effectively with a wide range of individuals, including technical and non-technical leadership.

• Able to recruit, hire, and retain a diverse staff with the qualities needed to advance the technical, service, and cultural goals of the unit.

Planning and Priority Management

• Experience in preparing project plans that reflect stakeholder needs and leading project implementation teams that include both technical and functional team members.

• Experience that reflects the ability to: be flexible, provide realistic resource requirements, develop methods for prioritizing ever-changing needs, create measurable objectives, and be accountable.

• The ability to prioritize multiple requests for services from a broad constituent base including help requests, projects, outages, incidents, etc.

Emerging Technologies Relevant to the Provision of Data Services

• Experience developing and maintaining vendor relationships to ensure: purchase of appropriate products and services; reasonable prices; and excellent service and support.

• Able to stay abreast of emerging technologies to keep the university as close to state-of-the-art as feasible.

Interpersonal Skills and Communication

• Excellent organizational and interpersonal skills.

• Demonstrated ability to communicate effectively orally and in writing with non-technical and technical audiences.

Commitment to Service

• A commitment to service as an organizational value and an ability to assist staff in reflecting the value of service in day-to-day activities.

• Demonstrated commitment to maintaining collegial relationships within UNLV IT and with other units on campus.

Specific Knowledge, Skills, and Abilities Related to the Management of Data Services

• Experience with leading enterprise data lake, warehouse, integration, and ETL technologies.

• Knowledge of data warehousing architecture and platforms

• Experience with data and metadata management tools

• Experience with one or more Business Intelligence (BI) platforms

• Experience with data quality tools and processes

• Knowledge of data analysis techniques, including SQL, data mining, and data warehousing. 

• Experience with embedded reporting functions for Software-as-a-Service (SaaS) products (e.g., Workday).

• Expertise in logging, monitoring, and reporting on databases and servers, with strong incident management and troubleshooting skills.

• Ability to anticipate customer needs and future and emerging technology trends, articulating a vision and strategy that motivates others to action.

• Experience in service delivery governance, ensuring security, compliance, and audit adherence.

Preferred

• Experience with cloud data and data management solutions 

• Experience with MySQL, Microsoft SQL, and Oracle databases

• Experience with data virtualization and/or data mesh

• Knowledge of designing data infrastructure, tools, and processes for use by AI

• Experience with SAS Viya BI and analytics platform

• Experience providing access to data infrastructure via APIs

COMMITMENT to CAMPUS VALUES

A successful candidate will contribute to a respectful, positive work environment. They will use our Campus Values to guide their decisions and actions and demonstrate our Rebel spirit.

SALARY

Salary is $128,000. Able to offer up to 6% above stated salary for highly qualified candidates with appointing authority approval.

BENEFITS OF WORKING AT UNLV

• Competitive total rewards package including:

  • Paid time off, sick leave, and holidays

  • Excellent health insurance including medical, dental and vision

  • Comprehensive retirement plans and voluntary benefits programs

• No state income tax

• Tuition discounts at Nevada System of Higher Education (NSHE) schools

• Tuition discounts for spouses, domestic partners, and dependents

PERKS & PROGRAMS

• Employee recognition and appreciation programs

• UNLV athletics ticket discounts

• Statewide employee purchase program discounts

• RebelCard discounts on and off campus

• Wellness programming for all UNLV faculty and staff at no cost

• Opportunity for career advancements to leadership roles

• Connect with colleagues with shared interests

• Personal and professional development opportunities

• A comprehensive onboarding program, Rebels: Onboard

• Support and resources available for veteran applicants — contact  [email protected] or visit www.unlv.edu/jobs/veterans.

HOW TO APPLY

Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, addresses, and telephone numbers of at least three professional references who may be contacted. References will not be contacted until the search chair notifies you in advance.

Applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based.

Although this position will remain open until filled, review of candidates’ materials will begin on September 15, 2025.  

Applications must be submitted electronically through Workday. Please note that emailed materials will not be accepted.

UNLV values the skills of those who have served. If you are a veteran or eligible family member, we encourage you to apply. Learn more about resources and support for veterans at www.unlv.edu/jobs/veterans or contact [email protected]  for support.

For assistance with the application process, please review the instructions on How to Apply. For further assistance, contact UNLV IT Human Resources at (702) 895-1806 or [email protected].

SPECIAL INSTRUCTIONS FOR INTERNAL NSHE CANDIDATES

UNLV employees or employees within the Nevada System of Higher Education (NSHE) MUST use the “Find Jobs” process within Workday to find and apply for jobs at UNLV and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the job requisition number, “R0148862” in the search box.

If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application.

PROFILE of the UNIVERSITY

Founded in 1957, UNLV is a doctoral-degree-granting institution comprised of approximately 30,000 students and more than 3,600 faculty and staff. To date, UNLV has conferred more than 152,000 degrees, producing more than 130,000 alumni around the world. UNLV is classified by the Carnegie Foundation for the Advancement of Teaching as an R1 research university with very high research activity, and is a recipient of the Carnegie Classification for Community Engagement. The university is committed to recruiting and retaining top students and faculty, educating the region's diversifying population and workforce, driving economic activity through increased research and community partnerships, and creating an academic health center for Southern Nevada that includes the launch of a new UNLV School of Medicine. UNLV is located on a 332-acre main campus and two satellite campuses in Southern Nevada.

Here at UNLV, we have come together and created one of the most affirmative and dynamic academic environments in the country. UNLV sits in the top spot in U.S. News & World Report's annual listing of the nation's most diverse universities for undergraduates. The university has ranked in the top ten since the rankings debuted more than a decade ago. We continue to show our commitment to serving our wonderfully diverse population and building the future for Las Vegas and Nevada.

For more information, visit us online at: http://www.unlv.edu

EEO/AA STATEMENT

The University of Nevada - Las Vegas (UNLV) is committed to providing a place of work and learning free of discrimination on the basis of a person’s age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). Discrimination on the basis of a protected class, including unlawful harassment, which is a form of discrimination, is illegal under federal and state law. Where unlawful discrimination is found to have occurred, UNLV will act to stop the unlawful discrimination, to prevent its recurrence, to remedy its effects, and to discipline those responsible. Women, minorities, and veterans are encouraged to apply.

TITLE IX STATEMENT

The University of Nevada, Las Vegas, does not discriminate on the basis of sex in any education program or activity that it operates. Non-discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972 (20 U.S.C. §§ 1681 et seq.) and the corresponding implementation regulations (34 C.F.R. Part 106). The University’s commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment. Inquiries concerning the application of these provisions may be referred to: Michelle Sposito, J.D., Title IX Coordinator, University of Nevada, Las Vegas, 4505 S. Maryland Parkway, Mail Stop 1062, Las Vegas, NV 89154-1062, Campus Services Building (CSB) Room 246, Telephone: (702) 895-4055; Email: [email protected], or to The Assistant Secretary of the United States Department of Education, U.S. Department of Education, Office for Civil Rights, 400 Maryland Avenue, SW, Washington, D.C. 20202-1100; Telephone: 1-800-421-3481 FAX: 202-453-6012; TDD: 1-800-877-8339; Email: [email protected]; or to both. 

Information pertaining to the University’s grievance procedures and grievance process, including how to report or file a complaint of sex discrimination, how to report or file a formal complaint of sexual harassment, and how the University will respond can be found online at the Office of Equal Employment & Title IX webpage.

SAFETY AND SECURITY STATEMENT

UNLV is committed to assisting all members of the UNLV community in providing for their own safety and security. The Annual Security Report and Annual Fire Safety Report compliance document is available online.

JOB CATEGORY

Administrative Faculty

Exempt

Yes

Full-Time Equivalent

100.0%

Required Attachment(s)

The following attachments are required for consideration:

• A letter of interest

• A detailed resume listing qualifications and experience

• The names, addresses, and telephone numbers of at least three (3) professional references who may be contacted. References will not be contacted until the search chair notifies you in advance.

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Note, applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based.

Posting Close Date

Note to Applicant

This position may require that a criminal background check be conducted on the candidate(s) selected for hire.  

HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified,  HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member’s first day of employment. 

References will be contacted at the appropriate phase of the recruitment process.  

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.  

For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment.  

All document(s) must be received on or before the closing date of the job announcements (if a closing date is provided).

Recruitments that provide a work schedule are subject to change based on organizational needs.